Senior Infrastructure Engineer - Unified Communications (Telephony & Videoconferencing) | DFAT Contract Chance | Azooa

Work Arrangement: Onsite, 5 days per week

Start Date: 15 July 2026

Hours: Up to 40 hours per week

Security Clearance: NV1 required

Azooa is currently responding to RFQTS LH-06316 and is seeking Expressions of Interest from experienced professionals for a Senior Infrastructure Engineer - Unified Communications (Telephony & Videoconferencing) opportunity supporting the Department of Foreign Affairs and Trade (DFAT) .

This is an exciting opportunity to contribute to a high-impact Federal Government environment, supporting secure voice, video, and collaboration platforms within DFAT’s Telecommunications and Data Centre Support (TCS) section.

At Azooa , we're a rapidly growing digital innovator committed to delivering top-tier resources to the Commonwealth of Australia . We are proudly 100% Australian owned and operated, with no overseas staff, and we're focused on connecting great people with meaningful government opportunities.

About the role

This role requires a senior-level engineer with deep expertise in Unified Communications (UC) to support the design, implementation, optimisation, and operational management of secure telephony and videoconferencing solutions.

You'll play a key role in maintaining and enhancing critical communications capability across DFAT’s ICT environment, working closely with internal teams, vendors, and stakeholders to ensure secure and reliable service delivery.

Key Responsibilities

- Support, configure, and deploy telephony and videoconferencing infrastructure
- Provide SME advice on secure Unified Communications solutions
- Troubleshoot and resolve complex UC issues in collaboration with the NOC
- Develop solution designs, SOPs, and As-Built documentation
- Conduct validation and verification activities
- Collaborate with vendors and internal stakeholders across delivery and support functions
- Support proof-of-concept builds and innovation initiatives




- Contribute to continuous improvement across secure communications platforms

We're looking for professionals with strong experience managing Unified Communications environments, including voice, video, and VoIP technologies.

Technical Capability

- Strong experience in Unified Communications / Voice / VTC solution design and support
- 5+ years experience with VoIP protocols, including SIP, RTP, SRTP, XMPP
- 5+ years experience with relevant codecs, including G711, G729, H.264 / H.265
- Strong experience with Translation, Bridging, Cisco and collaboration technology
- Demonstrated experience with Cisco UC technologies, including CUCM / Call Manager, Expressway, CMS / CMM, Telepresence / Webex endpoints
- Experience with Microsoft Teams / Direct Routing, Session Border Controllers (SBCs) such as AudioCodes, Ribbon, or CUBE

Security & Delivery Capability

- Strong understanding of the ASD Essential 8 security framework
- Strong communication and stakeholder engagement skills
- Proven teamwork, collaboration, and delivery capability in secure enterprise environments

Highly Regarded Experience

- Networking, including routing/switching, DHCP, DNS, TCP/IP, and VLANs
- Scripting and automation using PowerShell, Python, Bash, or Ansible
- Virtualisation, Active Directory, and PKI
- QoS and DSCP traffic management in secure environments

Rate Guidance

Azooa recommends a competitive range of $130-$160/hour including super .

Candidates at the lower end of this range may be more competitive; however we still encourage applications above this range where there is strong alignment in:

- Security clearance
- Overall fit for the opportunity

In some cases, experience and technical strength may outweigh rate considerations.

Why Join Azooa?

- Work on exciting and meaningful Federal Government projects
- Join a fast-growing Australian digital innovator
- Be part of opportunities tied to active RFQ responses
- Partner with a team that values quality, responsiveness, and genuine capability
- Gain access to a growing pipeline of contract roles across government

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📌 Unified Communications Engineer (Canberra)
🏢 Azooa
📍 Canberra