Concentrix on the Gold Coast is seeking an experienced Operations Manager to lead a diverse contact centre, focusing on customer experience, team development and continuous improvement. You will drive performance across people, processes, and financial targets in a fast-paced setting.
The role requires strong leadership, commercial acumen and the ability to balance priorities while delivering exceptional outcomes for clients, staff and customers.
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📌 Customer Experience & Ops Leader | Team Growth & Performance (City of Gold Coast)
🏢 Careers
📍 City of Gold Coast
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