Forward with Cuscal

Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.

At Cuscal, we’ve been at the forefront of payments innovation for 60 years, enabling seamless, secure solutions that millions of Australians rely on every day.

From launching Australia’s first ATM to being the first certified Australian fast payments payer (NPP) and Initiator in 2022, we’ve always pushed boundaries - and we’re not stopping now.

What you’ll be doing

You’ll take AI opportunities from concept through to production and support with building a current AI platform for Cuscal.

In this role you will:

- Design, build, test, deploy and support AI and Generative AI solutions
- Develop applications using large language models (LLMs), machine learning models and AI services
- Develop Retrieval-Augmented Generation (RAG) solutions using enterprise data and knowledge sources
- Work with prompt engineering, structured outputs, tool and function calling and model orchestration
- Integrate AI solutions with enterprise APIs, data platforms, databases, document repositories and business systems
- Apply established architecture patterns, integration standards and security requirements
- Embed privacy, security, data governance and Responsible AI principles throughout the development lifecycle

About You You’re an engineer who enjoys getting hands-on with emerging AI technology and turning experimentation into working software. You understand that enterprise AI needs more than a great prototype. You care about engineering quality, security, scalability and building solutions that can genuinely be supported in production.

You’ll bring

- Proven experience building, deploying and supporting production software or AI solutions in an enterprise environment
- Proficiency in Python and modern backend frameworks,



including experience building production APIs
- Experience with cloud platforms such as Azure, AWS or GCP
- Familiarity with AI software development lifecycle practices including CI/CD, automated testing and model lifecycle management
- Practical knowledge of modern AI technologies and their capabilities and limitations (ideally Azure Foundry)
- Experience integrating solutions with APIs, data platforms and business systems
- Strong stakeholder engagement and communication skills bringing enthusiasm and energy to your work
- The ability to work effectively through ambiguity and collaborate across technical and business teams

Why Cuscal? At Cuscal, you’ll experience interesting work that’s transforming. You get the security of an established organisation and the energy of a company committed to innovation. For 60 years, we’ve set the standard in payments, and now we’re preparing to redefine it for the future. You’ll also enjoy a range of benefits, including:

- Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities
- Wellbeing focus: We support your physical, mental and financial health with holistic initiatives and access to discounts via Cuscal Advantage
- Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements

If you’re excited about this opportunity, we’d love to explore how you can contribute to our vision. Applications may be reviewed as they’re received, so don’t wait - apply now. Cuscal is an equal opportunity employer committed to creating a diverse, inclusive and barrier-free workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, LGBTQIA+ communities and individuals from culturally diverse backgrounds.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.

📌 Senior AI Engineer (Sydney)
🏢 Cuscal
📍 Sydney