04 Nov
|
Darwin Sailing Club
|
Northern Territory
04 Nov
Darwin Sailing Club
Northern Territory
About Darwin Sailing Club
Darwin Sailing Club is a respected Northern Territory sports club offering sailing, events and dining facilities to members and the wider community. We aim to provide a welcoming and inclusive environment for everyone who visits.
Employment type: All positions are full-time.
Salary: $67,510 – $75,000 per annum for all the positions, depending on experience.
Position 1: Bar Supervisor
Lead bar service during rostered shifts so members and guests receive safe, welcoming and efficient hospitality. Coordinate the team, protect the club’s liquor licence and assets, and keep the Bar Manager informed of operational issues.
Responsibiltiy:
• Lead visible, courteous service for members, guests, visiting sailors and event attendees; resolve routine complaints promptly and refer serious matters to the Bar Manager.
• Organise bar service, presentations, functions and peak periods; coordinate with the kitchen and Events Coordinator on timing, setup and service needs.
• Maintain presentation, cleanliness and readiness of the bar, service areas, glassware and equipment throughout trading and at close.
• Allocate work, brief staff on bookings and promotions, monitor service standards and adjust deployment within the approved roster and labour budget.
• Coordinate staff breaks and accurate timesheets in line with the applicable award and club procedures; report staffing gaps and seek approval for roster changes or additional hours.
• Induct, coach and train bar staff in service, product knowledge, cash handling, protected work and responsible service of alcohol; give timely feedback and refer formal performance or disciplinary matters to the Bar Manager.
• Lead opening, shift handover and closing checks, including keys, alarms and securing premises where authorised.
• Apply the club’s liquor licence conditions, Northern Territory liquor laws and responsible service of alcohol procedures, including age verification, refusal of service, intoxication management and safe patron conduct.
• Follow club authority requirements for member and guest access and records; ensure required incident, RSA and other venue records are completed and escalate matters requiring manager or regulator action.
• Respond to incidents and emergencies under club procedures; arrange assistance when needed, preserve factual records and notify the Bar Manager or General Manager promptly.
• Identify and report hazards, faulty equipment, security concerns and maintenance needs; apply work health and safety, manual handling, cleaning and applicable food safety procedures.
• Check deliveries against orders, record discrepancies, rotate and store stock safely, and assist with stock counts, wastage records, ordering and stock control within delegated authority.
• Oversee point of sale accuracy, cash and electronic payment handling, till reconciliation and daily takings reports; investigate and promptly report variances under club procedure.
• Provide concise shift handovers covering trade, staffing, incidents, stock, maintenance and upcoming events; contribute to operational meetings and reports as requested.
• Work within approved budgets, procedures and delegations. Refer major complaints, disciplinary decisions, licence matters, expenditure outside delegation and material operational changes to the Bar Manager or General Manager.
• Maintain a valid RSA qualification as required in the Northern Territory and the skills needed to supervise a licensed bar. Be available for rostered evenings, weekends, public holidays and club events, subject to employment arrangements.
Position 2: Events & Marketing Coordinator
Responsibiltiy:
• Meet with members, customers, businesses and community groups to understand event objectives, attendance, budgets, dates, access needs and service requirements; outline suitable venue and package options.
• Prepare proposals, quotes, booking confirmations, event plans and run sheets within approved pricing and delegations; coordinate room and equipment hire, catering, beverages, seating, signage, audiovisual requirements and external services.
• Manage reservations for events and daily bookings, including accurate entries in the booking system, deposits, changes and clear communication of arrangements to the relevant teams.
• Coordinate sailing presentations, member activities, private functions, corporate bookings and community events,
from planning and setup through service, pack-down and post-event review.
• Brief staff and suppliers on timings, responsibilities and client needs; monitor event delivery, resolve routine issues and escalate material changes or complaints to the General Manager.
• Act as the main contact for event clients and respond to enquiries, phone calls and emails professionally and promptly.
• Build and maintain relationships with local businesses, community partners, sponsors, members and suppliers to support event success and repeat bookings.
• Collect client feedback, identify improvements to the event experience and help maintain a welcoming and inclusive environment for members and visitors.
• Assist with event promotion, including drafting and scheduling approved content for the club’s website, email and social media channels such as Facebook and Instagram.
• Prepare clear event information and work with relevant teams to ensure published dates, prices, booking links and service details are accurate.
• Use basic content tools such as Canva where appropriate and engage with online enquiries in line with club procedures.
• Coordinate supplier quotes, agreed charges, deposits and event costs; track performance against approved budgets and seek approval before committing expenditure outside delegation.
• Provide accurate event details for invoicing and payment follow-up; maintain booking records, client correspondence and supplier documentation.
• Report attendance, revenue, costs, feedback and operational issues after events and recommend practical improvements.
• Plan events within venue capacity and applicable liquor licence, food safety, accessibility, work health and safety and emergency requirements; coordinate with the responsible club managers.
• Identify event risks, including weather, outdoor areas, contractors and waterside activities where relevant; obtain required approvals and escalate incidents promptly.
• Coordinate hospitality requirements with the Bar Manager; alcohol service and RSA supervision remain with authorised bar staff. Maintain a current RSA certificate if personally selling, serving or supplying alcohol.
Skills and experience
• Proven experience in event coordination, hospitality and customer service, including client liaison, suppliers, schedules and event budgets.
📌 Darwin Sailing Club - Bar Supervisor; Events & Marketing Coordinator (Northern Territory)
🏢 Darwin Sailing Club
📍 Northern Territory