Description

Oliveri is a trusted name in Australian kitchens and home solutions, with Water Filters Australia helping customers enjoy better water through quality filtration products and ongoing service. As part of the Fletcher Building group, we're passionate about putting customers first, working together and continually finding better ways to do things. We're looking for an enthusiastic, driven and customer-focused Outbound Sales & Customer Service Representative to join our Oliveri / Water Filters Australia team at Regency Park. This is an exciting opportunity for someone who enjoys building relationships, connecting with customers and making sales happen. You'll be working with an established customer base – no cold calling required! This is an outbound sales-focused role where your ability to build rapport, create opportunities and close sales will make a real difference. Your day-to-day will include:

- Making proactive outbound calls to existing customers to renew water filter cartridge subscriptions and generate repeat sales, as well as re-engaging dormant customers.
- Building rapport, confidently handling objections and turning customer conversations into sales.
- Handling inbound customer enquiries across phone and email, providing helpful and professional support.
- Assisting customers with product questions, orders, subscriptions, delivery updates and after-sales service.
- Processing customer orders, quotes, subscription renewals, returns and credits accurately.
- Collaborating with our offshore customer service colleagues, providing local support, guidance and a strong on-the-ground connection for the team.

What we're looking forWe're interested in people who bring energy, confidence and a genuine desire to succeed. You'll ideally have:





- Previous experience in outbound sales, telesales, telemarketing or a phone-based customer service role.
- Strong communication skills and the ability to build rapport quickly over the phone.
- A natural ability to identify sales opportunities, overcome objections and confidently close a sale.
- A customer-first mindset with the commercial drive to achieve targets and KPIs.
- Solid attention to detail and the ability to manage multiple priorities.

Importantly, you don't need to be a seasoned sales superstar. If you've got solid customer service experience, enjoy speaking with people and are motivated to develop your sales skills, we'd love to hear from you. Why join us?

- No cold calling: Work with an established customer database and warm customer relationships.
- Performance incentives: Opportunity to earn bonus incentives each month through a weighted KPI-based incentive structure.
- Work-life balance: Enjoy consistent Monday–Friday hours, 8:00am–4:00pm.
- Career development: Build your sales capability with ongoing coaching, training and support.
- Make an impact: Play an important role in supporting our local customer base and connecting our wider customer service team.
- Great team environment: Be part of a collaborative team where customer experience and continuous improvement matter.

Ready to make your mark?If you're a confident communicator who loves connecting with people, enjoys the buzz of achieving sales targets and wants to grow your career in a supportive team environment, we want to hear from you! Apply now and take the next step in your sales career with Oliveri / Water Filters Australia.

General Information

Job Type Permanent Category Sales Business Oliveri Location SA - Adelaide Job Reference 44963 Posted Date 04-Nov-2026 Closing Date 04-Dec-2026

📌 Outbound Sales and Customer Service Representative (Adelaide)
🏢 Fletcher Building
📍 Adelaide