Roles and Responsibilities:

- Strong hands-on experience in administering and managing Control M Administration at Level 2/3 for complex infrastructure and environments.

- Administer, Configure and maintain Control M /Enterprise Manager, Control M /Server, Control M/Agent.

- Schedule jobs, monitor job executions and troubleshoot issues related to OS, File transfer, SAP, Database jobs.

- Install and troubleshoot Control M Agents.

- Diagnose and resolve Control M server issues, including handling critical incidents.

- Set up and maintain high availability of the Control M environment in a large infrastructure setup.

- Define and manage calendars, resources.

- Maintain, upgrade, and patch the Control-M environment, and provide recommendations for value addition.

- Manage integrations using plugins and API-based connections with other infrastructure services.

- Work with Linux, Unix, and Windows Environment (mandatory).

- Use ServiceNow ITSM tool for incident and change management.

- Basic scripting and batch knowledge are required.

- Create/ modify JCL for job functions or to validate job

- Self-driven, committed, process-oriented, and capable of handling challenging situations.

Essential:

- Experience with ticketing tools like Service Now, BMC Remedy.

- Experience working with enterprise backup and recovery of database.





- Exposure to Microsoft Azure and/or AWS cloud platforms and hybrid infrastructure environments

- Knowledge of Infrastructure-as-Code and automation frameworks.

- Understanding of networking concepts including VLANs, TCP/IP, Load Balancing, Firewall policies, and DNS architecture.

- Experience in running operations with ITIL processes / ITIL certified.

- Strong analytical and problem-solving skills.

- Excellent verbal and written communication skills.

- Ability to work effectively in a 24x7 operational support environment.

- Strong customer focus and stakeholder management skills.

- Proactive approach towards service improvement and automation initiatives.

- Ability to lead technical discussions and drive issue resolution across multiple teams.

- Good team player with solid collaboration and leadership capabilities.

- Strong hands-on experience in administering and managing Control M Administration at Level 2/3 for complex infrastructure and environments.

- Administer, Configure and maintain Control M /Enterprise Manager, Control M /Server, Control M/Agent.

- Schedule jobs, monitor job executions and troubleshoot issues related to OS, File transfer, SAP, Database jobs.

- Install and troubleshoot Control M Agents.

- Diagnose and resolve Control M server issues, including handling critical incidents.

📌 Control M - Administrator (Sydney)
🏢 Infosys APAC
📍 Sydney