About the role

This is an exciting opportunity for an experienced Executive & Business Support Assistant to bring their warmth, initiative and organisational skills to Ache Group. You will work directly with our Managing Director and General Manager, and you will also look after the day-to-day running of the business.

We are a small team of fewer than 20 people, so this isn’t a traditional diary-and-inbox role. Without separate human resources, finance or marketing teams, our Executive & Business Support Assistant is the person who keeps Leadership organised, the office running, the team supported and the business moving forward. If you enjoy variety, like owning things from start to finish and want to see the difference your work makes, you will fit right in.

This is a full-time, office-based role, Monday to Friday, 8am to 5:30pm, in our renovated warehouse office in Glebe. There’s plenty of easy free street parking, and the metro station is just minutes away.

What you will be doing

Supporting Leadership

- On the ground day to day support, anticipating needs, making our load a little lighter with your enthusiastic & warm approach to work.

- Assisting with ad hoc requests as they arise setting up morning tea or coffee runs

- Providing Executive oversight across business and team functioning

- Identifying & resolving internal issues if and when they arise

- Assisting with internal and external growth plans

- Preparing meeting agendas, taking minutes and following up actions until they’re closed

- Running a weekly priorities meeting with the Managing Director and General Manager, and keeping a live action log





- Preparing presentations, reports, proposals and correspondence to a high standard, in line with our branding

Running the office

- Being the first point of contact for phone, email and visitors

- Keeping the office professional, well stocked and ready each day

- Managing suppliers, cleaners, deliveries, repairs and equipment

Business support

- Finance administration: matching invoices to payments, processing supplier invoices, reimbursements, hire cars and fuel cards

- Managing & coordinating travel for the team

- People administration: onboarding and offboarding, staff records, registrations and accreditation reminders, and recruitment coordination

- Customer satisfaction calls and 13-week follow-up calls with injured workers, and logging complaints for Leadership

- Keeping our compliance, insurance, contract and asset registers up to date so nothing lapses

- Managing SharePoint, templates and document control

- Building our network of contractors and return to work coordinators in regional and interstate areas

- Supporting business development, proposals, client events and gifts

- Updating our website and LinkedIn, and helping plan social media content

- Monthly reporting on performance and finances,



and tracking the year’s projects

- Organising team events, celebrations and our Christmas party

These areas will be brought in gradually as you settle in, with training and handovers for each one.

What we're looking for

- Significant experience (2 years) as an Executive Assistant supporting senior leaders in a fast-paced, deadline-driven environment

- Exceptional organisational, time management and multitasking skills with the ability to prioritise and juggle competing demands

- Excellent written and verbal communication skills, with a professional and personable approach

- Strong computer literacy, including advanced proficiency in MS Office suite

- Discretion and the ability to handle sensitive information with the utmost confidentiality
- A proactive, adaptable and solutions-focused mindset
- A vibrant approach with strong initiative, willingness and commitment to support and anticipate our needs.

What we offer

At Ache Group, we are committed to providing our team members with a supportive and rewarding work environment. You'll enjoy a market-competitive salary, generous leave entitlements, and opportunities for professional development.

About us

Ache Group is a boutique provider specialising in injury management consulting and return to work services. With a talented team of consultants across multiple disciplines, we partner with clients to support sustainable return to work and health outcomes.

Apply now to join our team as our Executive & Business Support Assistant to the leadership team.

📌 Executive and Business Support (Glebe)
🏢 Ache Group
📍 Glebe