People & Culture Officer | Pre-Opening Luxury Hotel

The Elizabeth Quay Hotel & Residences | Perth, WA

The Elizabeth Quay Hotel & Residences is seeking an experienced, hands-on People & Culture Officer to join our pre-opening team, focusing on recruitment and industrial relations.

Help build our founding team and establish the people practices behind Perth’s newest luxury hotel.

About the Role

Reporting to the People & Culture Director, you will support recruitment, onboarding, employee relations and HR administration across all departments.

During pre-opening, you will assist with high-volume hiring, employment documentation, policy implementation and the setup of people systems. After opening, you will provide responsive, practical support to leaders and team members.

Key Responsibilities

- Coordinate recruitment, including advertising, screening, interviews, reference checks and offers.

- Organise pre-employment checks, contracts, onboarding and inductions.

- Provide first-level guidance on employment conditions, internal policies and workplace matters, escalating complex issues when required.

- Assist with performance management, workplace investigations and disciplinary processes.

- Maintain accurate, confidential employee records and HR system data.

- Liaise with payroll and department leaders to resolve documentation and pay-related queries.

- Prepare recruitment updates, workforce reports and compliance documentation.

- Support training, employee engagement, recognition and wellbeing initiatives.

Skills and Experience

- Previous HR or People & Culture experience within a hotel is essential.





- Solid practical knowledge of the Hospitality Industry (General) Award (HIGA), Australian employment legislation, the National Employment Standards and Fair Work requirements.

- Experience in recruitment, onboarding and employment contract preparation.

- Exposure to employee relations and performance management.

- Understanding of hotel operations and shift-based workforces.

- Strong organisational skills, attention to detail and the ability to manage competing priorities.

- Clear communication and a friendly, approachable manner.

- Sound judgement and discretion when handling sensitive information.

- Confident use of Microsoft 365

- Familiarity with HR systems, recruitment platforms or payroll administration; Tanda experience will be highly regarded.

- A proactive attitude and commitment to supporting colleagues.

- Flexibility to support a seven-day hotel operation when required.

Qualifications and Eligibility

- Unrestricted Australian working rights for at least the next 12 months are required. Visa sponsorship is not available.

- Applicants must live in the Perth metropolitan area or be willing to relocate at their own expense.

Why Join Us?

- Be part of a luxury hotel opening and help shape our workplace culture from the beginning.

- Work closely with the People & Culture Director and operational leaders.

- Gain broad experience across hospitality HR.

Your Role in Our Story

Join our founding team and help create a workplace where people can thrive and deliver exceptional guest experiences. Grow your career while contributing to a new hospitality destination at Elizabeth Quay.

📌 People & Culture Officer – Pre-Opening Luxury Hotel (Perth)
🏢 THE EQ HOTEL MANAGEMENT
📍 Perth