About Us

VIVO Packaging is a Melbourne-based packaging supplier providing food packaging, custom-printed flexible packaging, and a wide range of packaging solutions to businesses across Australia.

We are seeking a detail-oriented, reliable, and proactive Bilingual Sales & Order Coordinator to join our team in Keysborough.

Key Responsibilities

- Respond to customer enquiries via email, phone, and website, providing product recommendations and quotations.

- Proactively follow up on sales enquiries, quotations, and existing orders while maintaining solid customer relationships.

- Process customer orders, ensuring accuracy in product specifications, quantities, pricing, and delivery requirements.

- Coordinate with overseas manufacturers and our Australian team to manage production schedules and deliveries.

- Maintain customer and order records using Zoho and assist with general sales administration.

Requirements

- Excellent English communication skills and fluency in Mandarin, with the ability to handle customer emails and phone calls independently.

- Strong attention to detail, organisational skills, and time management.

- A proactive, responsible attitude with the ability to work independently and follow through on tasks.

- Proficiency in Microsoft Office, including Outlook, Excel,



and Word.

- Valid Australian working rights.

Highly Regarded

- Previous experience in the packaging industry, particularly food packaging, flexible packaging, or custom-printed packaging.

- Outstanding English communication skills and experience dealing with Australian customers.

- Experience in B2B sales, sales support, order processing, or import/export operations.

- Familiarity with Zoho Inventory or similar business management systems.

- Basic marketing, Canva, or graphic design skills.

Packaging industry experience is preferred but not essential. Product and system training will be provided.

What We Offer

- A stable, full-time, office-based position in a supportive team environment.

- Comprehensive product and business system training.

- Opportunities to develop your skills in customer relationship management, sales, and business operations.

How to Apply

Please apply through SEEK with your English resume and a brief cover letter outlining your relevant experience and suitability for the role.

We welcome applications from motivated, reliable individuals looking for a stable, long-term career opportunity with VIVO Packaging.

📌 Bilingual Sales & Order Coordinator – Mandarin/English (Keysborough)
🏢 Vivo Packaging
📍 Keysborough