Store Manager – Don Don Dumpling (Epping VIC)

Don Don Dumpling is a fast-growing Asian fast-food restaurant specializing in dumplings and delicious Chinese dishes. We are currently seeking a reliable, proactive, and detail-oriented Store Manager to lead our team and oversee daily store operations. This is a hands-on role ideal for someone who thrives in a fast-paced, multicultural environment and is passionate about food and people management.

Responsibilities

Team Leadership & Training

- Supervise, motivate, and support front and back-of-house team members.
- Train and onboard new staff on store procedures, food safety, and service standards.

Scheduling & Staffing

- Create weekly rosters based on business needs and staff availability.
- Manage shift changes, absenteeism, and ensure adequate staffing coverage.

Inventory & Ordering Management

- Monitor stock levels, manage supply orders, and coordinate with suppliers.
- Maintain accurate inventory records and minimize waste.

Customer Service & Issue Resolution

- Ensure smooth day-to-day service and handle customer feedback or concerns professionally.
- Lead by example to deliver friendly, efficient, and consistent service.





Store Operations & Cleanliness

- Oversee opening and closing procedures.
- Ensure all cleaning and safety checklists are completed daily.
- Maintain compliance with hygiene, food safety, and OH&S; standards.

Requirements

- Previous experience in hospitality or retail store management is strongly preferred.
- Excellent leadership, communication, and multitasking skills.
- Robust organizational and problem-solving abilities.
- Fluent in English; additional languages a plus.
- Must be proactive, reliable, and passionate about team success.

What We Offer

- A energetic and inclusive workplace with a supportive team culture.
- Competitive pay: $27/hr during probation (38 hours/week, 5 days, fixed days off on Monday and Wednesday).
- Free staff meals during shifts.

Job Type: Full-time

Pay: $30.00 – $32.00 per hour

Expected hours: 38.0 per week

Benefits:

- Free food

Experience:

- Restaurant management: 1 year (Preferred)

Language:

- English (Preferred)

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Restaurant Manger (Epping)
🏢 East M West
📍 Epping