- Full time newly created role, hybrid working arrangements on offer

- Sydney CBD offices located close to public transport

- Good salary with access to salary packaging

- Outstanding opportunity to join iconic Australian brand making a real impact at an exciting time of growth

ORGANISATION

“Lifeline exists to ensure that no person in Australia has to face their toughest moments alone”.

Lifeline Australia is a national charity that offers 24/7 crisis support and suicide prevention services to all Australians. Established more than 60-years ago, Lifeline also supports the development of suicide prevention services and Lifeline centres throughout Australia.

Lifeline is embarking on an exciting transformation journey, guided by an ambitious 2024-2027 Strategic Plan, enabling enhancements across services, technology and workforce to bring about better outcomes and a more accessible and flexible support system for help seekers.

ROLE

Reporting to the Philanthropy Manager, the Philanthropy Coordinator supports the objectives of the Philanthropy team in developing and stewarding mid-level and major donor relationships with Lifeline Australia. The role will also develop and manage a defined caseload of mid-value donors, building relationships and identifying opportunities to deepen their engagement and giving.

RESPONSIBILITIES

- Manage and grow a portfolio of mid-value donors through tailored cultivation, solicitation and stewardship strategies.
- Build strong donor relationships and act as a key donor-facing representative of Lifeline Australia.
- Identify and qualify prospective major donors and support their transition into the major gifts program.
- Support the development and delivery of engagement plans for major donors and prospects.
- Coordinate donor engagement activities,



including meetings, events, webinars and stewardship initiatives.
- Develop compelling donor communications and stewardship materials that strengthen engagement and support fundraising outcomes.
- Maintain accurate donor records, engagement activity and pipeline management in Salesforce.
- Prepare fundraising, pipeline and performance reports to support decision-making and program growth.
- Stay informed of philanthropy trends and contribute to the continuous improvement of fundraising and donor engagement practices.

YOUR SKILLS & ATTRIBUTES

- Experience in fundraising, philanthropy, donor relations or a comparable relationship-based environment.
- Demonstrated ability to build and maintain relationships with donors or stakeholders, with the confidence to develop relationships towards a financial or engagement outcome.
- Superior organisational and planning skills, with excellent attention to detail.
- Ability to work effectively in a fast-paced workplace, managing multiple deadlines and competing priorities.
- Excellent verbal and written communication skills, with strong listening and relationship-building skills.
- Experience planning and executing events and donor or stakeholder engagement activities.
- Curiosity and sound judgement, with the ability to identify opportunities and understand donor motivations and tailor engagement accordingly.
- Capability in relationship management software, preferably Salesforce, with a strong commitment to accurate data and disciplined relationship management.
- Passion for Lifeline’s mission and ability to communicate that mission authentically and inspire others to support it.
- Ability to work autonomously in a fast-paced environment with multiple deadlines and priorities.

If this is of interest, apply today!

📌 Philanthropy Coordinator (Sydney)
🏢 On The Line Australia
📍 Sydney