Operations Manager – Ace Wedding and Party Hire and Ace Live, Rockhampton

Weddings, parties, race days, concerts, live streams and corporate functions across Central Queensland all run on our gear and our crew. We're looking for an organised, people-first Operations Manager to keep it all running smoothly, from the first enquiry to the last marquee packed down.

About us

Ace Wedding and Party Hire is a locally owned hire business based at 1/239 Alma Street, Rockhampton. We supply marquees, furniture and event equipment for events of every size [confirm what you hire]. Our sister brand, Ace Live, provides stage, audio, lighting, LED screens and live streaming for concerts, sporting events and functions. This role runs operations across both brands, so it's a chance to help shape a business on the way up.

The role

You'll be the engine room of the business. You'll take bookings, build the crew rosters, look after our clients and make sure every job leaves the yard on time and complete, from a wedding marquee to a full stage and LED wall. This is a hands-on role: some days you'll be in the office, and some days you'll be out on site making sure an event comes together.

What you'll do

Bookings

- Manage enquiries by phone, email and online, and turn them into confirmed bookings
- Prepare quotes, confirm orders, and manage deposits and final payments
- Keep the bookings calendar and stock availability accurate so nothing is double booked
- Plan deliveries, set-ups and pick-ups for each job

Rosters and crew

- Build weekly rosters for set-up, delivery and pack-down crews
- Brief crews on each job and make sure they have what they need




- Manage timesheets, leave and last-minute changes
- Help recruit, induct and train casual staff, with safe work practices on every site

Client relations

- Be the main point of contact for clients from first enquiry to after the event
- Run site visits and planning meetings for weddings and larger events
- Solve problems calmly on the day when plans change
- Follow up after events, collect reviews and handle any issues

Operations

- Keep track of stock, cleaning, repairs and maintenance
- Work with suppliers and venues
- Look for better ways to run the business as we grow

About you

- Experience in operations, events, hospitality, hire or logistics, ideally 2+ years in a coordination or management role
- Highly organised, able to juggle many jobs and deadlines at once
- A friendly, confident communicator with clients and crew
- Comfortable with booking software, spreadsheets and email
- Calm under pressure and happy to roll up your sleeves when needed
- Available to work some weekends and evenings during busy periods
- Current [C class]

What we offer

- A full-time salary, negotiable depending on experience, plus super
- Full-time hours
- A key role across two growing local brands, with real room to grow
- A fun, varied workplace where no two weeks are the same

How to apply

Click Apply and send us your resume and a short cover letter telling us why you'd be excellent in this role. Applications close Friday 6 November 2026. Only shortlisted applicants will be contacted.

Questions? Call us on 0458 345 454.

Pay: From $65,000.00 per year

Work Location: In person

📌 Operations Manager (Rockhampton)
🏢 Ace Wedding and Party Hire
📍 Rockhampton