- Front of House Host & Guest Experience Lead (Best all-rounder: professional, sets high service expectations)
- Head Host & Maitre D' (Best if one or both venues lean upscale/table-service)
- Customer Experience Ambassador (Emphasizes hospitality, charm, and proactive interaction)

Job Title: Front of House Host & Guest Experience Lead

Employment Type: Casual /part time )

About the Role

We are looking for a naturally charismatic, polished, and proactive Host & Guest Experience Lead to become the welcoming face of two of our premier dining destinations: Sammy’s and Juniper’s.

This isn’t just about seating guests and handing out menus. We want a vibrant personality who loves genuine interaction, commands the floor with warmth, and sets the tone for an exceptional dining journey from the second a guest steps through our doors until their final farewell.

What You’ll Be Doing

- First Impressions: Greet guests with warmth, manage table allocations, and ensure smooth seating transitions.
- Elevate the Experience: Walk the floor, build rapport with regulars, read the room, and handle guest inquiries or feedback with charm and poise.
- Subtle Upselling: Introduce signature cocktails, daily specials, premium wine pairings, and dessert highlights naturally during conversation.
- Set the Standard: Lead by example for our waitstaff, lifting overall floor standards, service tempo,



and hospitality etiquette.
- Venue Agility: Seamlessly represent both Sammy’s and Juniper’s, adapting effortlessly to each venue’s unique style and atmosphere.

What We’re Looking For

- Natural Host: High emotional intelligence, confident conversationalist, and someone who genuinely loves people.
- Hospitality Savvy: Proven background in front-of-house, host, maître d', or senior waitstaff roles.
- Sales-Minded Charm: Ability to highlight high-margin items, wines, and menu features organically without sounding pushy.
- Poise Under Pressure: Calm, organized, and capable of coordinating the host stand during busy weekend rushes.
- Availability: Flexibility across evenings, weekends, and peak dinner services.

Why Join Us?

- Generous staff dining discounts across both Sammy’s and Juniper’s.
- A fun, supportive, and energetic team culture.
- Autonomy to own the entrance and customer journey.
- Outstanding growth opportunities as our hospitality group expands.

Ready to join the family?

If you have the charm, style, and hospitality drive to elevate our guest experience, we want to hear from you.

Submit your resume along with a quick note introducing yourself and your favorite way to make a guest feel special.

Pay: $36.00 – $40.00 per hour

Benefits:

- Free drinks

Work Location: In person

📌 Front of House Host & Guest Experience Lead (Glenelg)
🏢 junipersu002FSammys
📍 Glenelg