Job description
Agency Department People, Sport and Culture Work unit Libraries and Archives NT
Job title Reference Services Coordinator Designation Professional 2
Job type Full time Duration Ongoing
Salary $95,697 - $114,104 Location Darwin
Position number 4471 RTF 358812 Closing 24/11/2026
Contact Officer Katherine Hamilton on 08 8999 6890 or [email protected]
About the agency https://dpsc.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=358812

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR TERTIARY
QUALIFICATIONS.
Information for applicants – inclusion and diversity
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates people with
disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or job, please discuss
this with the contact officer. For more information about applying for this position and the merit process, go to the OCPE website.

Primary objective
To provide authoritative, high‑level reference and access services to public users and Northern Territory Government clients, with a
particular focus on government archives, access decision‑making, legislative interpretation, and complex research enquiries, while
supporting and mentoring staff and contributing to service development at Library and Archives NT.

Context statement
Library and Archives NT holds the Northern Territory Government Archives, as well as collections of Personal and Community Archives,
Oral History,



Legal Deposit, extensive map, plan and image collections and the Northern Territory Collection of rare and special books.

Key duties and responsibilities
1. Provide high-level reference and research services for public users and NT Government agencies, including complex and sensitive

enquiries requiring interpretation of archival, administrative, and historical context.
2. Assess and determine access to government archives in accordance with the Information Act, approved access agreements, and

relevant policies and procedures.
3. Provide expert advice on archival research methodologies and the use of both archival and non-archival sources, including digital

collections.
4. Support the development, review and delivery of public access services, research tools and reference guides.
5. Contribute to the delivery of public programs, outreach activities and professional advisory services as required.
6. Provide mentoring, guidance and on-the-job support to reference staff and support the Manager Reference Services to lead the

Reference team.

Selection criteria
Essential
1. A tertiary degree in a field relevant to research, archives or libraries, enabling admission to ALIA or ASA or equivalent.
2.



Demonstrated high-level experience delivering reference and access services in an archives, library or cultural collections

environment.
3. Proven ability to interpret and apply complex policies and legislation to individual cases and client enquiries.
4. High-level written and oral communication skills, including the ability to prepare clear advice, document decisions and maintain

confidentiality.
5. Demonstrated knowledge of the legislative and policy frameworks governing information management, access and privacy.
6. Solid organisational skills with the ability to prioritise workloads, manage competing demands and meet deadlines with minimal

supervision.
7. Ability to work collaboratively in a team environment and to provide guidance and mentoring to other staff.
8. Demonstrated cultural awareness and the ability to work respectfully with people from diverse backgrounds, including Aboriginal

people.

Desirable
1. Sound knowledge of Northern Territory history, government administration and record‑creating agencies.
2. Experience working with digital archival systems and online access platforms.
3. In depth knowledge of archival research practices, including the use of government archives and related contextual records.

Further information
This position requires a current Ochre Card (Working with Children Clearance).
This position may be required to work across Library and Archives NT sites in Danala and Millner.
This position may be required to work occasional evenings or weekends.

📌 Reference Services Coordinator (Darwin)
🏢 Department of People, Sport and Culture
📍 Darwin