Front of House Leader (Macarthur)

Front of House Leader (Macarthur)

04 Nov
|
Important Group
|
Macarthur

04 Nov

Important Group

Macarthur

We are looking for an experienced, energetic and hands-on Restaurant Manager / Front of House Team Leader to join our team at Amoretti’s.

This is a key leadership role for someone who genuinely enjoys hospitality, takes pride in delivering excellent customer service and knows how to lead a team while keeping a busy restaurant running smoothly.

We are looking for someone who isn't afraid to be on the floor, lead from the front and take ownership of their shift.

This is a key leadership role for someone who genuinely enjoys hospitality, takes pride in delivering excellent customer service and knows how to lead a team while keeping a busy restaurant running smoothly.

We are looking for someone who isn't afraid to be on the floor, lead from the front and take ownership of their shift.

About the Role

Working closely with the owners and management team, you will be responsible for overseeing day-to-day front-of-house operations and ensuring our guests receive a consistently warm, professional and memorable experience.

Your responsibilities will include:

- Leading, supervising and motivating the front-of-house team
- Managing busy lunch and dinner services
- Allocating sections and coordinating staff during service
- Ensuring high standards of customer service and presentation
- Training, coaching and developing FOH team members
- Managing reservations, table allocations and customer enquiries
- Handling customer feedback and resolving issues professionally
- Opening and closing the restaurant
- Ensuring staff follow restaurant procedures and service standards




- Monitoring cleanliness and presentation of all FOH areas
- Communicating effectively between the kitchen, bar and floor teams
- Assisting with staff rostering and managing staffing requirements
- Monitoring staff performance, punctuality and presentation
- Helping coordinate functions, group bookings and special events
- Maintaining RSA, food safety and workplace health and safety requirements
- Supporting management with the general day-to-day operation of the restaurant

About You

We are looking for someone who:

- Has previous experience in restaurant, café or hospitality management/supervision
- Is confident leading a team in a quick-paced environment
- Has excellent customer service and communication skills
- Is organised, reliable and able to think on their feet
- Can remain calm and qualified during busy services
- Is comfortable giving direction and holding team members accountable
- Has strong attention to detail
- Takes initiative rather than waiting to be told what needs to be done
- Understands the importance of creating a positive team culture
- Is available to work evenings and weekends (Thursday dinner, Friday Dinner, Saturday Lunch and Dinner, Sunday Lunch and Dinner.




- Holds a current NSW RSA or is willing to obtain one

What We're Looking For in a Leader

For us, great restaurant management isn't about standing back and giving instructions.

We want someone who leads from the front — greeting guests, helping the team when service gets busy, noticing problems before they become problems and setting the standard they expect from everyone around them.

You should be someone who can build rapport with our regular customers while also creating structure, accountability and consistency within the team.

What We Offer

- A leadership position within an established, family-owned restaurant
- A supportive and experienced management team
- A busy and diverse hospitality environment
- Opportunity to take genuine ownership of the FOH operation
- Training and opportunities for further development
- Competitive remuneration based on experience

If you love hospitality, enjoy leading people and want to be an important part of a restaurant rather than simply filling a management position, we'd love to hear from you.

Please apply with your resume and a short introduction telling us about your hospitality and leadership experience.

Job Type: Part-time

Pay: $28.00 – $35.00 per hour

Expected hours: 10.0 – 20.0 per week

Benefits:

- Employee discount

Application Question(s):

- Tell us briefly about a time you were responsible for leading a busy restaurant service. How many staff were you supervising, and what were your main responsibilities?

Work Location: In person

📌 Front of House Leader (Macarthur)
🏢 Important Group
📍 Macarthur

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