DESCRIPTION

Amazon Operations Australia is experiencing significant growth, and this role will play a key part in supporting the continued expansion of our Delivery Services network.

You will join our high-performing AU Operations Finance team, where you will own end-to-end financial reporting and analysis across one or more business units within Delivery Services — spanning areas such as Middle Mile, Last Mile, Sort Centre operations, and supporting logistics functions.

This role offers deep, end-to-end visibility into Delivery Services performance at both network and node level, partnering closely with Operations Leadership, FP&A;, and the broader Ops Finance team to drive data-informed decisions.

This position sits at the intersection of finance and operations, where you will build and maintain standardised KPI reporting, cost bridges, and productivity narratives that directly influence capacity planning, cost management, and network design decisions.

Your work will give you unparalleled exposure to Amazon's Delivery Services operations in Australia, positioning you to grow across the broader AU Ops Finance organisation.

Key job responsibilities

- Generate, analyse and distribute standard KPI reports, cost bridges, and productivity narratives for Delivery Services operations that provide actionable insights for leadership decision-making

- Partner with Delivery Services Operations Leadership Teams to ensure reporting accuracy, diving deep into data discrepancies and implementing solutions that maintain the highest standards

- Proactively identify financial trends, cost drivers, and improvement opportunities across Delivery Services cost and throughput metrics

- Collaborate with Business Intelligence teams to develop and implement automation, standardisation, and centralisation of Delivery Services financial reporting systems and processes





- Support monthly and quarterly financial reviews (MFR/QFR) and weekly business reviews (WBR) with accurate, timely commentary and variance analysis

- Develop and maintain comprehensive documentation for reporting tools, standard operating procedures, and process workflows to facilitate knowledge sharing across teams

A day in the life
Your day begins by reviewing Delivery Services volume, throughput, and cost data against plan, flagging variances for deep-dive analysis. You'll build and refine KPI reports and cost bridges that explain financial results, then partner with Business Intelligence specialists to enhance report automation. You'll work closely with Delivery Services Operations leaders to validate data, investigate anomalies, and translate findings into actionable recommendations — all while contributing to the team's broader push toward AI and BI (Business Intelligence)-enabled finance workflows.

About the team
You will join the AU Operations Finance team, working closely with the AU Finance group. The team supports multiple businesses across Amazon's Australian delivery network — Inbound Freight, Middle Mile, Sort Centres, Delivery Stations, and 3P Transportation — giving members broad exposure to Amazon's logistics operations. We're building an inclusive workplace where team members develop comprehensive knowledge across the end-to-end delivery process, with a strong focus on BI and AI adoption within finance operations.

BASIC QUALIFICATIONS

- 3+ years of finance,



tax or a related analytical field experience
- 3+ years of applying key financial performance indicators (KPIs) to analyses experience
- 3+ years of creating process improvements with automation and analysis experience
- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
- Experience with the use of SQL for data mining and business intelligence

PREFERRED QUALIFICATIONS

- MBA, or CPA
- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- Knowledge of Tableau
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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📌 Senior Finance Analyst, Delivery Services (Melbourne)
🏢 AMAZON COMMERCIAL SERVICES
📍 Melbourne