Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

We are seeking a passionate and experienced Family Case Manager to join our Children, Youth and Family Services team. In this rewarding role, you will provide flexible, person-centred case management and early intervention support to vulnerable children, young people and families experiencing complex challenges.

Job Description

About the Role

As a Family Case Manager, you will:

- Provide case management, advocacy and practical support to children, young people and families.
- Build strong relationships and support service users to achieve their goals.
- Conduct assessments,



referrals and service coordination.
- Work collaboratively with government and community service providers.
- Maintain accurate case notes and reporting requirements.
- Contribute to the development of early intervention and community-based programs.

About You

To be successful, you will have:

- Experience supporting children, young people and families through case work, outreach and case management.
- Robust understanding of person-centred practice and strengths-based approaches.
- Excellent communication, relationship-building and stakeholder engagement skills.
- Experience completing assessments, referrals, case notes and client documentation.
- Understanding of professional boundaries, privacy and confidentiality.
- Qualifications in Social Work, Community Services or a related field, or equivalent experience (desirable).

📌 Family Case Manager (Canberra)
🏢 Woden Community Service
📍 Canberra