At NB Industries, we’re always looking to connect with talented people who share our commitment to quality, service, and teamwork, as we continue to grow, we're seeking a skilled and motived Client Solutions Representative to join our team.

As a proudly 100% Queensland-owned company, we foster a supportive and inclusive workplace where safety, respect, and collaboration are at the heart of everything we do. From your first day, you'll be part of a team that values your contribution and supports your success.

We believe our people are key to our success, which is why we provide opportunities for professional development, recognise strong performance, and encourage long-term career growth.

if you're an experienced Client Solutions Representative looking to join a respected and growing Queensland Business, we'd love to hear from you.

The Opportunity:

The Client Solutions Representative plays an important role in supporting NB Industries’ sales and customer engagement strategy. Reporting to the National Director of Sales, the role combines business development, sales coordination and project support to help drive revenue growth, strengthen customer relationships and ensure effective coordination across Sales, Operations and Field Service. This position also assists with key customer management, Pipedrive CRM administration and the identification and development of new business opportunities, allowing the National Director of Sales to focus on broader national sales strategy and growth.

Working collaboratively with the National Director of Sales and other business units, the role contributes to expanding NB Industries’ market presence while upholding the company’s commitment to Quality Without Compromise and exceptional client service.

Why join our team?





- Competitive remuneration with Salary Sacrificing and Novated Leasing options through Remserv.

- Full serviced company vehicle + fuel card

- Laptop + mobile phone

- Access to continuous training and career development programs to advance your skills and career.

- Comprehensive Employee Assistance Program (EAP).

- Company provided uniforms to ensure a professional appearance.

- The opportunity to be part of a growing team where your contributions are recognised and valued.

What you'll be doing:

- Demonstrating ownership of safety through proactive, risk-based decision-making.

- Upholding and modeling NB Industries’ Core Values – Attitude is Everything, Quality Without Compromise, Teamwork, Integrity, Strong Relationships & Solve and Share.

- Building strong working relationships across departments to ensure consistency in communication, service, and delivery.

- Supporting team goals by providing updates, sharing insights, and maintaining collaboration with Operations, Parts, and Field Service divisions.

- Contributing to a positive, solutions-focused culture within the Sales Team.

What we're looking for:

- Ability to deliver exceptional customer service, with a strong focus on providing cost-effective and future-proof solutions.

- Supportive mindset and a high level of reliability.

- Ability to develop and maintain long-standing relationships with customers and team members.

- Knowledge or experience in sales, operations, or technical sectors (HVAC, mechanical, electrical, or technology is desirable).

- Self-motivated, proactive, and results-driven, with a focus on achieving targets and exceeding expectations.

Looking for a role where your contribution is recognised, your skills are developed, and your growth is supported? If you’re motivated, customer-focused, and excited to work in a dynamic, team-oriented environment, we’d love to have you.

📌 Client Solutions Representative (Mackay)
🏢 NB Industries
📍 Mackay