About the role

In this pivotal role, you will lead quality and risk initiatives, support accreditation and continuous improvement activities, and provide guidance to staff on quality systems and compliance requirements.

Key responsibilities

- Lead quality and risk initiatives

- Support accreditation and continuous improvement activities

- Provide guidance to staff on quality systems and compliance requirements

About you

- Demonstrated knowledge and detailed understanding of the following standards:

- National Safety and Quality Health Service Standards (second edition)

- Strengthened Aged Care Quality Standards

- The Royal Australian College of General Practitioners Standards for general practices (5th edition)

- Victorian Health Complaints Commissioner Complaint Handling Standards (2023)

- At least three years' current hands-on experience in a quality and/or risk management role

- Formal project management and/or quality improvement training





- Demonstrated track-record of delivering projects and/or quality improvement activities

- Excellent written and verbal communication skills

- Sound understanding and ability to model "Just Culture" principles

- Demonstrated experience in the development and implementation of organisational policies and procedures

About us

Heywood Rural Health strives to provide care and services to the community that are personal, secure, effective, and connected. We provide a wide range of care and services including Primary/Community Health with a Medical Clinic, Acute/Urgent Care, and Residential Aged Care. We are person-centred in our approach and offer a holistic, individual service which is caring, inclusive and supportive to all. Heywood Rural Health is committed to the health and wellbeing of our community.

📌 Quality & Risk Coordinator (Heywood)
🏢 Heywood Rural Health
📍 Heywood