03 Nov
|
Courtyard by Marriott
|
Melbourne
03 Nov
Courtyard by Marriott
Melbourne
About the role
We’re looking for an energetic, hands-on Food & Beverage Duty Manager who loves being where the action is. From a busy restaurant service to a buzzing event, you’ll be the leader on the floor, bringing the team together, creating memorable guest experiences and making sure every shift runs brilliantly.
This is a role for someone who genuinely loves hospitality. You’ll lead from the front, jumping in alongside the team during busy periods, supporting our associates, solving problems in the moment and creating the kind of positive environment where people enjoy coming to work.
Overseeing both outlet and event operations, you’ll help deliver everything from day-to-day restaurant service to functions and special events. You’ll work closely with our culinary and operational teams to ensure excellent food, great service and seamless execution, while keeping an eye on service standards, staffing, training and financial performance.
Just as importantly, you’ll play a big part in shaping our team culture. You’ll coach and recognise outstanding performance, help people grow and set the tone through your own enthusiasm, professionalism and willingness to get involved.
If you take pride in exceptional service,
thrive in a fast-paced environment and believe the best hospitality leaders are never afraid to roll up their sleeves, we’d love to hear from you.
Key responsibilities
Handle employee questions and concerns
Monitor employees to ensure performance expectations are met
Provide feedback to employees based on observation of service behaviors
Assist in supervising daily shift operations
Supervise restaurant and all related areas in the absence of the F&B; Operations Manager
Ensure all employees have proper supplies, equipment and uniforms
Communicate to Chef and Restaurant Manager any issues regarding food quality and service levels
Ensure compliance with all restaurant policies, standards and procedures
Monitor alcohol beverage service in compliance with local laws
Manage to achieve or exceed budgeted goals
About you
Ability to interact with guests to obtain feedback on product quality and service levels
Ability to handle guest problems and complaints
Ability to supervise on-going training initiatives
Ability to coach and counsel employees regarding performance on an on-going basis
Ability to analyze information and evaluate results to choose the best solution and solve problems
Ability to recognize positive quality products and presentations
📌 Food & Beverage F&b Duty Manager Melbourne
🏢 Courtyard by Marriott
📍 Melbourne