Let's be real for a minute… this isn't just another support worker job.

Heart-Led Support is a team of skilled, driven male support workers who are in this industry for one reason: to make a difference. We back our people, reward effort and help men live purposeful, independent lives.

Our mission is big, and we're growing across Queensland. We need experienced people who can help lead it.

This role is for you if… You've done the hard yards already. You know this work can be tough. Shifts change, behaviours escalates and not every day goes to plan. You stay steady, back yourself and find a way forward without waiting to be told. You still show up with heart, because you know why you're doing it.

What we're looking for

At least 1 year of mental health or disability support experience

Experience supporting participants with complex behaviours, using positive behaviour support and de-escalation

A calm head and practical problem-solving under pressure

Initiative. You own your shifts from start to finish

Able to meet the physical demands of the role, including personal care and active community outings

Comfortable leading by example on health and wellbeing





Solid communication and the confidence to build real relationships

Bonus: Background in men's work, coaching, youth work, mentoring or sport, or the discipline that comes from martial arts or military service

What the role involves

Supporting participants with mental health challenges at home and in the community

Working through challenging situations, including exposure to alcohol and other drug use

Personal care, including showering and toileting

Mentoring, role modelling and building capacity, not doing things for people

Following each participant's support plan and behaviour support plan

Completing thorough shift notes and reports

What's in it for you

Casual to start, with a pathway to permanent part time:

No micromanagement:

A real team:

Growth:

You'll need

NDIS Worker Screening Check

Blue Card

First Aid and CPR

Driver's licence and a reliable, insured vehicle

Full right to work in Australia (we don't offer visa sponsorship)

This role is open to male applicants only, as it involves intimate personal care for male participants (genuine occupational requirement).

📌 Experienced Support Worker Gold Coast (Australia)
🏢 Heart-led Support
📍 Australia