We're a growing disability services provider and we're looking for an organised Administration Officer to support our office and care teams. This is a part time role, and the hours could grow as we do.

Key tasks

Answer phone calls and emails from participants, families, support coordinators and referrers

Process new referrals and help with intake paperwork and service agreements

Keep participant and staff records up to date in our CRM

Support rostering, including filling shift changes and confirming shifts with support workers

Prepare NDIS claims and invoices, and help with Support at Home billing

Track staff compliance documents (NDIS Worker Screening, first aid, WWCC, police checks) and follow up on expiries





File documents and keep folders in order so the right version is always easy to find

Handle general office admin and help the management team when needed

What we're looking for

Admin experience in disability (NDIS), home care, Support at Home or aged care. This is essential.

Confidence with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and with CRM systems

Transparent communication, both on the phone and in writing

Solid attention to detail and the ability to manage several tasks at once

Discretion with private and sensitive information

NDIS Worker Screening Check, or willingness to get one

📌 Administration Officer – Community Sydney
🏢 seek.com.au
📍 Sydney