About us

Commercial Pest & Hygiene Services (CPS) is a national pest control and hygiene services provider working with leading facility managers, property groups, food businesses and government clients. We've built our reputation on reliable service, strong compliance and long-term customer relationships, and we're growing.

The role

We're looking for an experienced Service Manager to lead our growing Brisbane + NNSW service team of seven technicians. Reporting to our National Service Manager, you'll be responsible for service quality, team performance and customer satisfaction across a portfolio of commercial accounts.

This is a hands-on leadership role for someone who knows pest control, knows how to get the best out of a field team, and takes pride in delivering what we promise to our customers.

What you’ll be doing
Culture-driven Leadership, coaching and developing your team of pest and hygiene technicians
Ensuring services are delivered on time, to standard and in line with contract requirements
Working with our scheduling team to manage workloads, routes and productivity
Building strong relationships with key customer contacts and resolving issues quickly
Supporting customers through site audits and maintaining accurate service records and reporting




Conducting quality checks and field audits with your team
Driving safe work practices and WHS compliance
Recruiting, onboarding and training new technicians
Identifying opportunities for additional services and working with our sales team, including visiting clients and potential clients

What you’ll bring
Robust pest control experience, ideally in commercial environments
Proven experience leading or supervising a field-based team
A current QLD pest management licence with sensitive and high risk authorisation desirable
Excellent customer service and communication skills
Sound understanding of compliance, documentation and audit requirements
Good organisational skills and comfort using technology (experience with scheduling or pest management software is a plus)

What we offer
Market-competitive salary + super
Vehicle, fuel card, phone, laptop, KPI incentives + all the tools to lead in the field.
A key role in a growing national business
Supportive leadership and genuine opportunity for career development
A cooperative team that values doing the job properly

If you're a capable culture-driven leader who wants to make a real impact on service delivery and your team, we'd love to hear from you.

📌 Service Manager Brisbane (Australia)
🏢 Commercial Pest Services
📍 Australia