LOVE tech, process and people?
Eager to shape how a boutique agency works behind the scenes and out front?
Then look no further....
Own our recruitment technology, from ATS and CRM, through to automation and system rollouts
Hands on leadership role - supporting the Director and Recruitment Manager
Full time, permanent position (open to 9 day fortnight)
CBD location with WFH flexibility after the probation period
Attractive salary package on offer
Work in a fun, dynamic culture
Morning teas, lunches and company events & activities
Learning and professional development opportunities
About Us
Hugo Personnel is an Australian owned and managed, corporate recruitment agency.
We work alongside our sister company, Inter Staffing Services, to provide temporary and permanent staff to our exceptional partners.
We recruit in the areas of finance and accounting, administration and office support, call centre and customer service, human resources, and marketing and communications.
Our office is located right in the heart of the CBD, very close to public transport, with work from home flexibility after the probation period.
The Role
Reporting to the Director and Recruitment Manager, you will be the champion user of our core recruitment systems.
You will review and refine our tech stack, lead rollouts and training, keep our data clean and compliant, and bring the team along for the ride.
You will also draw on your recruitment knowledge to support our consultants, step in on escalations and occasionally recruit senior roles.
Your main responsibilities include but are not limited to:
Review and refine the company tech stack, lead system rollouts and integrations




Act as champion user and first point of contact for all recruitment systems
Analyse recruitment processes and workflows, and find opportunities for automation and optimisation
Facilitate onboarding and training for new and existing staff, including the leadership team
Refine training collateral, automation templates and instructional design packages
Assist with internal recruitment for new team members
Maintain data hygiene and produce ATS reports
Support weekly social media content, create EDMs, nurture pathways and marketing analytics
Support the Recruitment Manager with higher duties, senior role recruitment and client escalations
Collaborate with the Directors, IT Manager and Payroll Manager to manage our software vendors
What you need to succeed?
Demonstrated experience in a Recruitment Operations role, or a recruitment background with operations or systems leadership
Proven experience rolling out a CRM, ATS or HRIS
Strong working knowledge of an ATS and CRM, including automation builders or APIs, and the confidence to train others
Robust influencing skills, with the ability to bring stakeholders into change
Excellent written and verbal communication skills
Experience facilitating workshops and training for staff at all levels
Sound understanding of compliance in a recruitment setting
Ability to adapt when priorities change, including balancing the needs of two businesses
Understanding of marketing and brand awareness (not essential)
Come join our close knit and energetic team who work hard but also have a lot of fun and laughs along the way.
Interviews will be held immediately.
#J-*****-Ljbffr

📌 Recruitment Operations Lead (Melbourne)
🏢 Hugo Personnel Pty
📍 Melbourne