Community Support program | SCHADS Level 4 with above award rates
About the role
Our Community Support Program has supported people in Victoria most affected by HIV since ****.
Its staff and volunteers provide social support, transport to medical appointments, home care and peer support, working in partnership with the HIV nursing team at Bolton Clarke.
As Client Support Officer (Peer Support), you'll be part of a small team delivering these services.
You'll provide peer support to people living with HIV, including at major hospitals and HIV clinics, coordinate volunteer support, and train HIV-positive volunteers to deliver peer support.
You will:
Assess clients referred for support and link them to services
Provide HIV peer support to clients
Give advice and referral options to clients with needs outside the Support program
Advocate for clients in a culturally appropriate way
Supervise and support volunteers in line with Thorne Harbour policies and procedures
Maintain strong working relationships with internal and external service providers, particularly the HIV clinical nurse consultants at Bolton Clarke
What's on offer
In addition to a SCHADS/SACS Level 4 salary (pro-rata), Thorne Harbour Health pays above award rates.
You will also be able to increase your take-home pay by accessing up to $15,900 in salary packaging perks as well as accessing professional and career development.
About you
You will have a tertiary qualification in community development, social work, counselling or a related discipline.
You will also bring:
Demonstrated understanding and experience of the implications of living with HIV and the broad range of issues facing people living with HIV
The ability to work sensitively with clients from a wide range of cultural backgrounds
Experience working with volunteers




The ability to keep the confidentiality of clients, volunteers and staff, and to maintain appropriate boundaries
Highly developed communication skills, including active listening, conflict resolution, problem solving, support planning and accurate case notes
The ability to take direction and feedback, work well in a team and contribute to planning and reviewing support services
About us
Thorne Harbour Health is an LGBTQI+ community-controlled health organisation, governed by our members and working for our sex, sexuality and gender diverse communities.
For over 40 years - since our beginnings as the Victorian AIDS Action Committee in **** - we've led the community response to HIV and AIDS in Victoria, and since **** have extended that work into South Australia.
We're working toward a future where our communities are healthy and live safely, with dignity and wellbeing - free of HIV, stigma and discrimination.
Inclusion Matters
We strongly encourage applications from people who are:
Part of the LGBTQI+ community
Living with HIV
From culturally and linguistically diverse backgrounds
People with disability
For further enquiries about the role, please contact Campbell Smith - Manager, Community Support on ************ or via email - ******
Applications close on Thursday 12 November ****
Important: it is essential that applicants specifically address the selection criteria.
Where selection criteria have not been addressed, applications will not be considered.
Thorne Harbour Health is an Equal Opportunity Employer and is committed to child safety.
We have zero tolerance of child abuse.
Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process.
Applicants should be aware that we carry out working with children, police records and reference checks for all roles.
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📌 Client Support Officer (Peer Support) (Melbourne)
🏢 Thorne Harbour Health
📍 Melbourne