MJM Recruit has partnered with a successful, well-established privately owned business recognised for its quality products, exceptional customer service and supportive team culture.
We are seeking an experienced Scheduling Coordinator who thrives in a busy environment, loves being organised and takes genuine satisfaction from keeping people, appointments and operations running smoothly.
Coordinating a team of 6 field technicians across VIC, NSW and ACT, you will be the person who brings everything together, managing schedules, planning efficient travel routes, coordinating installations and service bookings, and keeping customers informed.
When plans change, you are the person who stays calm, thinks ahead and finds a solution!
About the Role
This is a hands-on coordination role requiring strong scheduling experience, excellent communication skills and the ability to juggle multiple priorities.
Your responsibilities will include:
Coordinate daily and weekly technician schedules, installations and service appointments
Plan efficient geographical routes to minimise travel and maximise productivity
Manage urgent bookings, cancellations, rescheduling and changing priorities
Coordinate freight, deliveries and returns to meet service commitments
Liaise with customers, confirming appointments and providing timely updates
Maintain accurate scheduling records and information across business systems
Work closely with technicians and the wider team to resolve scheduling challenges
About You




You will already have experience in scheduling, service coordination or fleet allocation ideally within a field service, trades, installation or maintenance environment.
You are methodical, proactive and highly organised, with the ability to see the bigger picture while keeping track of the finer details.
You will bring:
Proven experience coordinating schedules, bookings or mobile workforces
Exceptional organisation, time management and attention to detail
Ability to prioritise competing demands in a fast-paced environment
Strong geographical planning and problem-solving skills
Excellent communication skills and a confident, professional phone manner
Confidence managing customer expectations and challenging situations
Strong computer skills and experience using scheduling systems
A positive attitude, initiative and a genuine team-first approach
Why Join?
Monday 7am to 3pm, Tuesday to Friday, 8am to 4pm, with some flexibility as required
$70K – $75K + Super
Work locally in Ringwood / Mitcham
Join an established, stable business with a loyal team
Supportive, close-knit workplace with a great sense of humour
Enjoy variety, autonomy and the satisfaction of making things happen
If you're an experienced Scheduler or Service Coordinator who loves keeping everything organised, thrives on solving problems and enjoys being part of a excellent team, please call Maria on ******** ***.
#J-*****-Ljbffr

📌 Scheduling Coordinator (Melbourne)
🏢 MJM Recruit
📍 Melbourne