03 Nov
|
Australian Financial Complaints Authority
|
Australia
03 Nov
Australian Financial Complaints Authority
Australia
AFCA in Sydney is seeking a Senior Manager, Triage, Assessment & Prioritisation to establish and lead the TAP function from launch. You’ll define the operating model, priorities, service standards and assurance framework for scam triage and assessment.
As a foundational leader, you’ll build high-performing teams, shape a trauma-informed, customer-centred journey and align resourcing with demand while upholding safety and accountability.
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📌 Senior Manager, Scam Triage & Prioritisation Sydney (Australia)
🏢 Australian Financial Complaints Authority
📍 Australia