The Jade Biviano Family Trust, trading as Biviano Direct, operates a fresh produce and food supply business from Thornbury, Victoria.
The business supplies a broad range of fresh fruit and vegetables, meat and poultry, seafood, dairy products, groceries, pantry goods, frozen products, beverages and other food-related products to hospitality, commercial and residential customers.
Biviano Direct sources fresh produce daily from the Melbourne Wholesale Market and operates from a HACCP-accredited facility in Thornbury.
About the Role
Biviano Direct is seeking an experienced Retail Manager (General) to oversee the day-to-day retail and customer-facing operations of the business.
The successful candidate will manage product ranges, pricing, stock availability, staff performance and customer service while supporting productive and profitable retail operations.
Location: 351A Darebin Road, Thornbury VIC ****
Employment Type: Full-Time
Salary: $75,000 - $85,000 plus superannuation
Key Responsibilities
Manage the day-to-day retail operations of the business and maintain consistent customer service standards
Determine product mix and stock levels across fresh produce, meat, seafood, dairy, grocery and other retail product categories
Monitor customer demand, sales trends and product performance to support purchasing and merchandising decisions
Review supplier pricing, product costs and retail prices to maintain competitive and commercially appropriate margins
Coordinate purchasing requirements and maintain effective relationships with suppliers and product providers




Oversee merchandising, product presentation and promotional activities across retail and online sales channels
Monitor stock rotation, product freshness and inventory availability to minimise wastage and maintain quality
Maintain accurate records of stock levels, sales activity and financial transactions relevant to retail operations
Supervise, roster and support retail staff and provide guidance on customer service and operational standards
Resolve customer enquiries and complaints and ensure a high standard of service is maintained
Monitor retail performance, operating costs and sales results and provide reports and recommendations to management
Ensure compliance with food safety, hygiene, workplace health and safety and applicable retail requirements
Candidate Requirements
Relevant qualification in Retail Management, Business, Commerce or a related discipline
Minimum 1–2 years of relevant experience in retail management, food retail, wholesale retail or a comparable role
Experience managing stock, suppliers, pricing and product ranges
Strong understanding of retail operations, merchandising and customer service
Ability to supervise staff and maintain effective day-to-day store operations
Strong organisational, analytical and problem-solving skills
Experience in fresh food, grocery, produce or hospitality supply environments will be highly regarded
Strong communication and stakeholder-management skills
Only candidates currently residing in Australia will be shortlisted
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📌 Management - Store - The Jade Biviano Family Trust T/A Biviano Direct (Melbourne)
🏢 The Jade Biviano Family Trust T/A Biviano Direct
📍 Melbourne