Project Plumbing & Maintenance (PPM) is part of the Cooke & Dowsett Group (CDPG), one of Australia's leading plumbing contractors.
PPM delivers responsive, high-quality plumbing services across commercial, residential and government sectors.
We're proud of our reputation, our people and the long-term relationships we've built with our customers.
As we continue to grow, we're looking for great people who want to grow with us.
Be the person who keeps everything running smoothly!
We're looking for an organised, customer-focused Maintenance Coordinator who thrives in a fast-paced environment and enjoys being at the centre of a busy operation.
If you're someone who loves solving problems, coordinating moving parts and helping both customers and tradespeople get great outcomes, this could be the perfect role for you.
Based in our Keilor Park office and reporting to the Maintenance Manager, you'll become an integral part of our maintenance team, ensuring jobs are scheduled efficiently, customers are kept informed and our plumbers have the support they need to deliver exceptional service.
About the Role:
As our Maintenance Coordinator, you'll be the link between our customers, technicians and internal team.
Your days will include:
Coordinating and scheduling maintenance works
Managing incoming service requests and customer enquiries
Communicating with customers, tenants, subcontractors and tradespeople
Monitoring job progress and ensuring works are completed on time
Processing work orders, invoices and job documentation
Maintaining accurate records within AroFlo and customer portals




Providing administrative support to the Maintenance Manager and wider team
What We're Looking For:
Previous experience in administration, scheduling or service coordination
Strong organisational and time management skills
Excellent communication and customer service abilities
High attention to detail and accuracy
Confidence working with Microsoft Office applications
Experience using AroFlo or similar job management software (advantageous)
Ability to manage competing priorities in a quick-paced environment
A positive attitude and willingness to learn
Why Join Us?
At PPM, no two days are the same.
You'll work alongside a supportive and experienced team where your contribution is valued and your efforts have a direct impact on our customers and business success.
We offer:
A stable, full-time position with long-term career opportunities
A supportive and collaborative team environment
Ongoing training and development
The opportunity to learn a highly specialised area of the plumbing industry
Modern office facilities in Keilor Park
A business that genuinely values teamwork, accountability and communication
PPM is an equal opportunity employer and is committed to attracting and developing a diverse workforce which reflects the community we serve.
As a diverse employer, we encourage and support applications from all genders, Aboriginal and Torres Strait Islander people, people who identify as LGBTQIA, people with a disability, people who are disadvantaged and people from culturally and linguistically diverse backgrounds.
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📌 Maintenance Coordinator (Melbourne)
🏢 Project Plumbing Maintenance
📍 Melbourne