Position Summary/Objectives of Incumbent:
The purpose of this position is to support from sales through to customer service on small product sales deliveries.
Key Responsibilities
Work in a small team to deliver over $100m a year (or as per targets) of product sales to Vertiv clients
Manage own sales through to completion of projects as well as support the Project Management Team with their projects
Co-ordinate deliveries, installation and commissioning of units
Monthly reporting of RDSL and PDSL for tracking performance
Evaluate outstanding supplier purchase orders, cost management of outbound logistics and warehousing for assigned projects
Monthly forecasts of revenue and invoicing
WHS, Setting & Quality
Comply with all Work, Health & Safety, Environment and Quality obligations
Actively promote safety in the workplace




Employees reporting to Incumbent
Nil
Main contacts within Company
Managed Services
Sales
Services
Finance
Main contacts outside the Company
Customers
Suppliers locally and internationally
Specialist Knowledge
Experience working with Oracle system (administration focused) advantageous
Practical Experience
5+ years experience in an Administrative Customer Service role
Customer Service
Administration
Organisational skills
MS Office
Personal Characteristics
Excellent communication skills – written & verbal
Prioritisation capability
Team player
Time management
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📌 Sr Customer Service Specialist - Projects (Sydney)
🏢 Vertiv Group
📍 Sydney