Ready to join our team?
We're looking for a
Animal Emergency Service Hobart is looking for a Permanent Part time Client Care Representative to work 60 hours per fortnight.
Meaningful work with a great mix of people, admin and animals!
Thrive in a role that blends empathy, teamwork, and quick thinking.
Earn great penalty rates working nights, weekends, and public holidays.
Locally led, nationally connected, centrally supported
Animal Emergency Australia (AEA) is Australia's largest employee-owned emergency veterinary network, operating 14 hospitals across Australia.
We combine the expertise, resources and collaboration of a nationally connected network with the agility of locally led hospitals, creating an environment where our teams can focus on delivering quality patient care and outcomes.
Animal Emergency Service (AES) Hobart
At AES Hobart, part of the Animal Emergency Australia (AEA) network, you'll work at the forefront of emergency medicine, delivering life‐saving care when it matters most.
What you'll be doing
Providing outstanding service to clients and pets, including triaging on arrival
Keeping clients informed with timely updates on their pets and answering questions
Collaborating with the team on patient updates, needs, and financial information
Assisting clients with insurance and finance‐related queries
Handling cash and performing daily reconciliations
Performing administrative duties to support front‐of‐clinic operations
Shift work will be required including a mix of nights, weekends, and public holidays.
About You
Skilled in delivering exceptional customer experiences in high-pressure environments
Resilient and calm in a complex and fast-paced emergency environment




Adaptable to respond to changing priorities
Prior experience in a veterinary setting may be advantageous but is not essential
Reliable transport is essential
What We Offer
Permanent Part-Time offering 60 hours per fortnight
Above-award hourly rate from $*****per hour + super + 17.5% leave loading + shift penalties
Collaborative and supportive team that will help to develop your career
Pet well-being discounts (including discounted treatment and products)
Discounted gym memberships (Fitness Passport)
Refer a Friend program & rewards
Dedicated wellbeing committee for our employees
Access to our Employee Assistance Program (psychology, nutrition, sleep)
We're proud to be an inclusive employer and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, LGBTQIA+ people, veterans, carers and people of all ages.
Animal Emergency Service Hobart
Join Australia's largest employee-owned emergency veterinary network.
Achieve a sustainable and rewarding career in ECC.
Challenge yourself clinically while enjoying a world-class lifestyle in Hobart.
Make a difference in Tasmania's only 24/7 veterinary hospital.
Take the next step in your veterinary nursing career with one of Australia's leading ECC hospitals!
Relocation support is available.




Utilise your advanced emergency and critical care skills in one of Australia's leading veterinary hospitals.
Relocation support is available!
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Australia's largest employee-owned emergency veterinary network.
Achieve a sustainable and rewarding career in ECC.
Make a difference in Tasmania's only 24/7 ECC hospital.
Be the vital link between pet owners and our clinical team.
Fair and balanced roster to support a sustainable veterinary career.
24/7 ECC hospital located in Cannington.
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📌 Client Care Representative (Hobart)
🏢 Animal Emergency Australia
📍 Hobart