We're Pivotal Conversations – Home of Australia's most aesthetic podcast studios.
We help creators, entrepreneurs, and execs make content people can't ignore. Think millions of eyeballs, organic reach, and the kind of brand presence that makes competitors jealous.
About The Role
We're looking for a social-native Social Account Manager to join our Social team in Melbourne. Every week our clients record conversations, and somewhere inside each one are the 30 seconds that will stop someone's scroll. Your job is to find them.
You'll own a small roster of client accounts end to end: picking the moments worth clipping, briefing our production team, signing off the edits, packaging and publishing across YouTube, TikTok, Instagram and LinkedIn, and reporting back to the client on what worked.
Our production team handles the editing, so this isn't an editing role. From short-form to long-form content, you'll grow a deep understanding of what works for each of your clients and why.
Success in the Role
Social Native:
You're on short-form every day, and you notice why a clip worked, not just that it did
Amazing at Clipping:
You can watch a long conversation and spot the 30 seconds worth clipping, every time
Sharp Judgment:
Your clip picks and packaging calls land, and you can explain why
Flexible:
You're comfortable moving between short-form and long-form work as clients need
People First:
You build trust with clients, and you can lead a conversation even when you disagree
Cool Under Pressure:
You hit publishing deadlines across several accounts at once
Data-Informed:
You judge a clip against the size of the account
Curious:
You'll go deep on topics you didn't expect to care about
What You'll Need




A social-first, native instinct for what performs on YouTube and short-form (TikTok, Instagram Reels, YouTube Shorts, LinkedIn)
An exceptional eye for clipping: the moment, the hook and where the cut lands
Flexibility to work across short-form and long-form content
2+ years managing social content for brands, creators or clients, agency or in-house
Experience briefing editors or creatives, and giving clear feedback on edits
Packaging skills: titles, hooks, captions and thumbnail direction
Confidence reporting on performance and turning it into next steps
Strong client communication, written and verbal
Strong project management, with the ability to juggle several accounts and deadlines
What You'll Do
Watching client episodes and picking clip moments: timestamps, hook and platform
Briefing our editors, then reviewing and signing off what comes back
Packaging content: titles, hooks, captions and thumbnail direction in each client's voice
Deciding what goes out where and when across YouTube and short-form
Reporting to clients on what worked, and using it to make the next round better
Owning the day-to-day relationship with your clients
Why Join Us
Incentives on offer for the right candidate
High Growth Company:
Join Australia's only national podcast agency
Growth Opportunity:
A chance to grow and learn in a quick-paced, innovative environment, with opportunities to grow within the business
Our culture at Pivotal Conversations is one of high performance. If you're looking for easy, joining our team isn't for you. If you're looking to surround yourself with competence, and a role that will challenge you (AKA growth), then you will love joining our team.
#J-*****-Ljbffr

📌 Social Account Manager (Melbourne)
🏢 Pivotal Conversations
📍 Melbourne