To assist in administering matters of compliance for the regulatory functions throughout the Banana Shire Council in accordance with Council Policies, Local Laws and legislative requirements.
GENERAL POSITION INFORMATION
To assist in administering matters of compliance for the regulatory functions throughout the Banana Shire Council in accordance with Council Policies, Local Laws and legislative requirements.
DUTIES AND RESPONSIBILITIES
Investigate and enforce the provisions of Council Local Laws and Animal Management (Cats and Dogs) Act **** in accordance with Council Policies and related legislation
Provide accurate, timely and appropriate information and advice on compliance issues to all customers
Respond to customer service requests and complaints through effective investigation, questioning, interviewing, negotiation and conflict management techniques to ensure an acceptable and lawful outcome
Draft, issue and enforce statutory notices, obtain appropriate evidence, and make recommendations for lawful proceedings as required
Participate in on call roster
Take part in the upkeep and registering of all relevant note taking and evidence
Provide education to members of the public regarding expectation of relevant legislation
Undertake enforcement duties and regular inspections in accordance with relevant legislation
Undertake all inspections for compliance in accordance with the conditions of approval as required
Assist with the maintenance of Council's impoundment facilities and assets in accordance with Council Policies and approved procedures
Assist with the maintenance of Compliance Registers
Assist in the preparation of reports, as required
Assist with the maintenance of Local Laws procedures manual
Assist in the develop, document and continuously review work practices, procedures, Policies and systems
Liaise with the community,



government agencies and relevant business and industry groups as required
Undertake routine administrative tasks as required by the position e.g. timesheets
Assist senior staff to continuously improve work processes and develop current practices as required
Participate in training, exercises and response to disaster management and recovery as required
Undertake other relevant duties as directed, consistent with skills, competence and training.
QUALIFICATIONS, EDUCATION AND LICENCE REQUIREMENTS
Compulsory
Queensland 'C' class driver's licence (minimum requirement – provisional licence)
Blue Card – Working with Children Check
Certificate IV in Government Investigations or relevant equivalent qualification / experience (or a commitment to obtain).
Desirable
Qld General Safety Induction (Construction Industry) Certification.
ABILITIES, SKILLS AND KNOWLEDGE REQUIRED
Compulsory
Animal behaviour, control and identification knowledge
Legal process and rules of evidence knowledge
Ability to interpret and enforce legislation and Council Local Laws
Skills in negotiation and conflict resolution
High level interpersonal, customer service, oral and written communication skills
Keyboard and computer skills
MS Office Suite working knowledge
Proven ability to use initiative and follow instruction
Effective teamwork ability
Sound understanding of and commitment to EEO and WHS principles and practices.
Desirable
Previous experience in the local government sector would be advantageous.
CORPORATE OBLIGATIONS




The employee agrees to comply with the following:
Workplace Health and Safety policies and procedures
Customer service standards
Council's Code of Conduct
Council's Environment and Sustainability policy and procedure
Anti-discrimination legislation, actively promoting its principles in all activities
Human Resources policies and procedures
Financial Management policies and procedures
Records Management policies and procedures
Disaster Management policies and procedures.
SPECIFIC CONDITIONS/REQUIREMENTS
The employee acknowledges that this role requires them to hold and maintain a class 'C' manual drivers licence and that the loss of licence may jeopardise employment with Council
The employee agrees to be available for work on weekends and public holidays as required
The employee agrees to be available for travel and overnight stays within the Shire
The employee acknowledges that this role requires working outdoors undertaking manual tasks as well as working indoors undertaking computer-based tasks at times
The employee acknowledges that they will be working with animals
The employee acknowledges that this role has been identified as working in an 'at risk work location' and/or is an 'at risk worker' and subsequently agrees to be protected by the relevant immunisations in accordance with Council's Staff Immunisation Program and will participate in required health monitoring in accordance with the guidelines set out by council and relevant legislation and industry standards
The employee acknowledges that they will be required to carry out workload unassisted in most situations
The employee acknowledges this role is physically demanding and requires an adequate level of fitness to be held and maintained in order to successfully undertake manual labouring tasks.
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