Holistic Futures is looking for an
experienced NDIS Support Coordinator
to join our team and support participants across Melbourne's Western Suburbs.
This is an opportunity for an experienced Support Coordinator who is confident working independently and is ready to
step into an established participant caseload
. We are looking for someone who already has a strong understanding of the NDIS and Support Coordination and can hit the ground running.
The role can be
full‐time or part‐time
, depending on the experience and availability of the successful candidate.
You will provide Level 2 Support Coordination to participants, including people with complex support needs, multiple providers and higher‐risk support environments. You will work closely with participants, families, providers, allied health professionals and the NDIA to implement and monitor NDIS plans and achieve sustainable outcomes.
About the role
Holistic Futures is looking for an
experienced NDIS Support Coordinator
to join our team and support participants across Melbourne's Western Suburbs.
This is an prospect for an experienced Support Coordinator who is confident working independently and is ready to
step into an established participant caseload
. We are looking for someone who already has a strong understanding of the NDIS and Support Coordination and can hit the ground running.
The role can be
full‐time or part‐time
, depending on the experience and availability of the successful candidate.
You will provide Level 2 Support Coordination to participants, including people with complex support needs, multiple providers and higher‐risk support environments. You will work closely with participants, families, providers, allied health professionals and the NDIA to implement and monitor NDIS plans and achieve sustainable outcomes.
Key responsibilities
Manage an established caseload of Support Coordination participants
Provide Level 2 Support Coordination, including for participants with complex support needs




Assist participants to understand, implement and make the most of their NDIS plans
Coordinate services across NDIS, mainstream, community and informal supports
Identify and respond to risks, safeguarding concerns and service breakdowns
Prepare for and participate in NDIS plan reviews and reassessments
Liaise with the NDIA, LACs, providers, allied health professionals and other stakeholders
Monitor participant budgets and support utilisation
Prepare high‐quality Support Coordination reports and documentation
Maintain accurate and timely case notes and participant records
About you
We are looking for someone who already has
demonstrated experience working as an NDIS Support Coordinator
. This is not an entry‐level Support Coordination position.
You will have:
Previous experience providing NDIS Support Coordination
Experience supporting participants with complex needs
A strong working knowledge of the NDIS, including plans, funding, pricing arrangements and service agreements
Confidence communicating with the NDIA, families, providers and allied health professionals
Strong report writing and documentation skills
Excellent organisation and time‐management skills
The ability to manage your own caseload and work independently
Sound professional judgement and problem‐solving skills
A current National Police Check
A current Working with Children Check
A current Driver's Licence
A relevant qualification in Community Services, Social Work, Disability or a related field is desirable.
About us
At Holistic Futures, our vision is for people to be seen for their
strengths and abilities, not their disability
.
We are committed to breaking down barriers and empowering people to achieve their goals.
Our values are
Happiness, Opportunity, Learning, Independence, Success, Trust, Integrity and Community
.
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📌 Support Coordinator Ndis - Western Suburbs (Melbourne)
🏢 Holistic Futures
📍 Melbourne