Health and Allied Services Managers and Admin EA *********** (HS4)
56 hours per fortnight
Part Time, Permanent
Echuca Regional Health proudly serves the Shire of Campaspe and Murray River Council communities, with Echuca and Moama located side by side on the banks of the Murray River. We offer a wide range of hospital, aged care, and community health services, and are growing as a sub-regional teaching health service. With over 1,000 staff, we're the largest employer in the region—providing real opportunities for career growth, development, and making a difference close to home.
About the Role
headspace Echuca is seeking an experienced Operations Lead to oversee the day-to-day operations of our centre and support the delivery of high-quality services for young people in our community. This newly established role is an exciting opportunity to shape operational systems, drive continuous improvement and lead a small team in a dynamic and growing service environment.
Reporting to the Centre Manager, the Operations Lead is responsible for ensuring the efficient and effective operation of the headspace centre. You will provide leadership and support to the administrative and client services team, oversee operational processes, manage compliance requirements and contribute to a positive, high-performing workplace culture.
Key responsibilities include
Lead, coach and support a small team to achieve operational goals and service excellence.
Oversee the daily operational functioning of the centre, including systems, technology, resources and processes.
Drive continuous improvement initiatives to increase efficiency, accountability and service quality.




Establish and support operational requirements for new programs and service streams, including Medicare Benefits Schedule (MBS) processes.
Coordinate induction, orientation and operational support for staff, contractors and collocated partners.
Monitor data quality, reporting compliance and operational auditing requirements.
Ensure accurate and compliant administrative, reception and documentation systems.
Foster a positive, inclusive and cooperative team culture aligned with organisational values.
Provide support to the Centre Manager and act as backfill during periods of leave.
Qualifications/experience required
Diploma-level qualification or higher in Business Administration, Health Administration or a related field, or equivalent leadership experience.
Demonstrated leadership and administrative experience within healthcare, general practice, private practice or a rural health setting.
Proven ability to lead and develop teams, drive performance and foster positive workplace culture.
Strong organisational skills with the ability to manage competing priorities and solve problems effectively.
Experience leading change, implementing process improvements and driving operational efficiencies.
Knowledge of Medicare Benefits Schedule (MBS) processes, compliance and administration.
Why Work at ERH




At ERH we offer a supportive and inclusive culture that offers opportunity for growth and development. As well as that we have a fantastic range of benefits for our employees, including:
Generous salary packaging opportunities, to increase your take-home pay each fortnight
Flexible working arrangements
Supportive and experienced leadership
Health and wellbeing programs
Career progression and skill development opportunities
Confidential Employee Assistance Program for staff and family
Free onsite parking
Free staff vaccinations
Diversity and Inclusion
At ERH, we value and celebrate the diverse backgrounds, experiences, and talents of our people. We encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally, linguistically and gender diverse people and, mature aged people.
Should you require any additional support or reasonable adjustments during the recruitment process they are available upon request. For application support, contact ******
Pre-Employment Requirements
This position requires completion of a satisfactory National Police Check and (where relevant) provision of a Working with Children Check and check on the Disability Worker Exclusion Scheme prior to appointment. Vaccination status in line with policy and procedure at this time. Applicants must hold Australian Citizenship or hold Australian Work Rights to be eligible. Financial support towards VISAS is not available.
Applications Close: 15th November ****
Applications will be reviewed as they are received, and interviews may take place prior to the closing date.
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📌 Headspace - Operations Lead (Shepparton)
🏢 ERH
📍 Shepparton