Cognizant Melbourne seeks a Service Delivery Manager to lead the operations and financial performance across a portfolio of clients. You will ensure delivery excellence with ITIL-aligned processes and revenue retention while collaborating with CP/Sales on growth prospects.
Responsibilities include forecasting projects, defining delivery best practices, leading strategy sessions, and ensuring high client satisfaction through governance, budgeting, and offshore/onshore coordination.
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📌 Strategic Service Delivery Manager: Client Growth Melbourne (Australia)
🏢 Collaborative Solutions
📍 Australia
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