STORE MANAGER - JONSON LANE FLAGSHIP STORE, Byron Bay, Australia
At Nagnata, we're in search of a passionate and dynamic individuals to join our retail team at our Summer Residency in the Northern Beaches, Sydney. If you excel at creating memorable experiences for customers, possess an enthusiastic approach, and align with our core values we want to hear from you. Our ideal candidate is someone who values conscious design, cultivating community and loves working in a team environment.
Key Responsibilities:
Manage all aspects of the retail store while delivering excellent customer service
Implement store policies and procedures to ensure high levels of customer satisfaction
Deliver excellent customer service, responding to customer complaints and concerns in a professional manner
Problem solve to address customer concerns in a way that profits the store and pleases the customer
Hire, train, and oversee all new staff
Motivate the team through training and mentorship
Build team relationships and lead toward common workplace goals
Management, development and training of staff at a company, seasonal and product level, ensuring staff are well trained on every aspect of the product, brand and culture
Create business strategies to attract new customers, increase store traffic, and improve store profitability
Design and arrange in-store displays
Facilitate Retail POS system Administration, Data Analysis and reports on key metrics
Set and achieve budgets based on company requirements.




Complete administrative duties including managing store budgets and updating all financial records
Prepare detailed reports on buying trends, customer requests, and profits along with any other noteworthy metrics
Manage stock flow and inventory and advise the Merchandising team on buying.
Work closely with the E-commerce Department promoting consistency across all retail channels and assists in maximising online retail opportunities and result
Keep up to date with key retail trends, concepts and an ability to identify, communicate and implement ideas effectively
Protect employees and customers by providing a safe and clean store environment.
Maintain the stability and reputation of the store by complying with legal requirements.
Ensure store compliance with all local, state, and federal health and safety regulations
Running pop up archive sales potentially in other states.
Attend weekly meetings at HQ.
Skills & Experience
Strong experience in running high-end fashion retail stores
Proficient in Shopify and inventory management software
Solid customer service skills
Superior management skills
High level of flexibility
Ability to adapt to different customers
Great written and verbal communication skills
Natural talent for motivating and developing team
5 + years working in a similar role
Job Classification:
Full-time
Location:
Nagnata Jonson Lane Flagship Store - Byron Bay, NSW
Direct Report:
General Manager
#J-*****-Ljbffr

📌 Retail Store Manager (Byron Bay)
🏢 Nagnata
📍 Byron Bay