Job Description
Reporting to the Collision Centre Manager, you will lead site administration and help deliver an efficient, safe and positive experience for customers, insurers and the wider team.
In this varied position, you will coordinate the administration team and provide hands-on support across customer service, workflow, finance and site operations.
Coordinate administrative workloads and support the Collision Centre Manager.
Deliver exceptional service to customers, insurers and work providers throughout the repair journey.
Maintain accurate job records, bookings, progress updates, authorities and completion information.
Support production planning, reporting and daily team meetings.
Assist with invoicing, accounts, reconciliations, debt follow-up and end-of-month reporting.
Support payroll inputs, leave administration and timekeeping.
Assist with parts, sublets, consumables and supplier administration as required.
Maintain site safety systems,



monthly checks and general office administration.
About the Employer
Join AMA Collision Mackley St, part of AMA Group-Australia's largest collision repair network. Enjoy the stability of a national organisation with the support of a close-knit local team.
About the Candidate
Experience in administration, office coordination or team support.
Robust organisation and attention to detail, with the ability to manage competing priorities.
Confident communication and a professional, customer-focused approach.
Comfort using computer systems and maintaining accurate records.
A proactive, collaborative attitude and commitment to workplace safety.
Experience with payroll, invoicing, accounts or automotive administration will be highly regarded but is not essential.
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📌 Administration Manager (Townsville)
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