Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Griffith Telstra
Employment Type
Permanent
Closing Date
31 Dec :59pm
Job Title
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Job Summary
As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
Ready to Make a Difference? Join Our Iconic Team at Telstra!
At Telstra, we're more than just a leading telecommunications company— we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an iconic Aussie brand that's been connecting Australians for generations. You won't just be a friendly face in-store—you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.
GRIFFITH
QUEANBEYAN
WAGGA WAGGA
What You'll Be Doing:
Deliver Exceptional Customer Experiences:
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
Be the Go-To Tech Expert:
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
Achieve and Excel:
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
Collaborate and Contribute:
Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Perks:
Plus 12% Superannuation
Plus 10% Variable Remuneration
(**If you are eligible to receive Variable Remuneration, the eligibility,



calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time).**)
the first 2 months guaranteed while you learn on board.
Generous Discounts:
Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
Leave Options:
Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
Training & Career Growth Opportunities:
Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
Flexibility:
We offer flexible working hours and a supportive approach to parental leave—do it your way!
Recognition & Rewards:
Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
Inclusive Culture:
Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is it You We're Looking For?
Great Communication Skills:
You're a natural at connecting with people and making their day better.
Solution-Oriented Approach:
You enjoy thinking on your feet and tailoring solutions for each customer.
Sales Drive:
You're motivated to achieve (and exceed!) sales targets and KPIs.
Passion for Learning:
You're eager to grow and develop your skills in a dynamic environment.
Resilience and Positivity:
You have a can‐do attitude, even when things get busy.
Customer‐Facing Experience:
Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
Join Us at Telstra Retail:
When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!
#J-*****-Ljbffr

📌 Retail Sales & Service - Flexible Part-Time Tech Advisor (Wagga Wagga)
🏢 Telstra
📍 Wagga Wagga