About JLG, An Oshkosh Company
JLG began in ****, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry.
Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market.
We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry.
We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
Job Summary
The overall scope of the Leading Hand is to assist the Workshop Supervisor in providing supervision of the workshop team while ensuring quotes and repairs are completed to schedule whilst quality KPI's are managed.
Essential Duties And Responsibilities
These duties are not meant to be all-inclusive and other duties may be assigned.
Assist in the planning/scheduling of all workshop jobs ensuring on time completion
Assist in organising and working with contractors and sub-contractors as required
Assist in the training and supervision of apprentices
Provide accurate WIP feedback to Workshop Supervisor for open customer service jobs (Major Inspections, PDI's etc)
Ensure quality control checks are completed for all workshop jobs
Ensure repairs are carried out as per the quote and reporting any potential work required outside of the quote




Ensure retail job files are completed prior to being signed off
Ensure all unused retail parts are returned to the Workshop Coordinator prior to job closure
Workshop inductions for all new workshop team members
Assist with on-the-job training of all recent workshop team members
Workshop representative for HSEQ Committee
Ensure all workshop staff team abide by specific site instructions including HSEQ policies and procedures
Ensure workshop tooling is inspected regularly to identify damage and or new tooling requirements
Assist with running daily prestart meetings, particularly in the absence of the Workshop Supervisor
Maintain personal retail labour utilization rates as per target
General ad-hoc duties as required
Minimum Qualifications
Previous experience in a similar role – experience with mechanical, hydraulic and electrical advantageous
Ability to effectively communicate both written and verbal
Proficient Language, Literacy and Numeracy including the ability to write job notes, read safety information, machine manuals and understand basic numeracy such as time, parts numbers and quantities
Self-motivator, self-starter with the ability to work unsupervised
Ability to make on the spot accurate decisions when required
Highly organised and structured individual
Quality focused
Advance knowledge of workshop activities
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📌 Workshop Technician-Leading Hand (Western Australia)
🏢 JLG Industries
📍 Western Australia