New Era Technology is seeking an IT Service Desk professional for a full time, 38-hour onsite role in Brisbane.
You will provide first-line technical support via phone and ticketing systems, log and triage incidents, and work with Senior Engineers for complex issues.You'll handle user account management, hardware/software support, and basic network issues while adhering to SLAs and KBAs.
Training and career growth are emphasized.
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📌 Hybrid It Service Desk Engineer — Onsite Brisbane (Gold Coast)
🏢 EFEX
📍 Gold Coast
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