02 Nov
|
Australian Financial Complaints Authority
|
Sydney
02 Nov
Australian Financial Complaints Authority
Sydney
Australian Financial Complaints Authority (AFCA) is seeking a Senior Dispute Resolution Specialist to investigate and resolve complex scam complaints, including multi‐entity cases, using a trauma‐informed, human‐centred approach.
You will design whole‐complaint strategies, lead negotiations, and provide mentoring to colleagues to drive fair outcomes.The role is based in Sydney with hybrid working options, and AFCA offers a supportive culture, adaptable work arrangements and opportunities to
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📌 Senior Dispute Resolution Specialist – Scams (Sydney)
🏢 Australian Financial Complaints Authority
📍 Sydney