HR Generalist**** Main Beach New Growth Care Group PtyJob Described BelowJob DescriptionAt New Growth Care, we do things differently.We're human‐centred, hands‐on, and deeply committed to both the people we support and the team who make it possible.
We don't just process the paperwork behind our people; we build the culture that keeps them here.We are currently recruiting our first HR Generalist to lead the people function across New Growth Care and our Gold Coast partner, Thryv.
The role can be based at our Head Office in Bentleigh East (Melbourne) or in Broadbeach (Gold Coast).
About the OpportunityFull‐time, ongoing | Bentleigh East (VIC) or Broadbeach (QLD)You will own our People and Culture function, across both businessesA fast‐growing team across Victoria and Queensland, and the chance to build the people function that keeps pace with itSIL homes, community teams and Support CoordinationOversee and support a small number of roles, with room to grow the teamThe authority to actually change thingsFinding and Keeping Good PeopleOwn recruitment end to end: writing the ad, screening, group interviews, references, offersSet the tone and culture expectations from day 1, so new starters arrive knowing who we are and ready to workIdentify opportunities for good people to keep growing, learning and excelling with usOwn why people stay, and be honest with us about why they leaveThis suits someone who has watched good people walk out the door for reasons that were fixable.Performance and DevelopmentRun the performance and supervision cycle, and keep it actually runningCoach our managers through the conversations they are avoidingOwn our learning platform, allocate what people need,



and track whether they finished itTell the management team where we are thin before it becomes a problemPerfect for someone who thinks performance management is a monthly habit, not an annual event.Award, Pay and the Fine PrintWork with our Finance team and other team members to make sure the relevant awards are being applied correctly, and be the escalation point for award and pay queriesGet pay classification right at engagement and at every role changeHandle employee relations day to day, with an external adviser on hand for the hard onesThis is ideal for someone who can give a manager a straight answer on an award question and stand behind it.Systems, Automation and Better ProcessOwn Employment Hero as our system of record, including the parts nobody has configured yetFind efficiencies through automation and better processes where they will make a real differenceWork collaboratively with our Head of Compliance to build and improve our processesBuild one set of people standards that works nationally and meets state requirements in Victoria and QueenslandGive the leadership team a workforce report they can make a decision fromIf you have ever wanted to rebuild an HR platform properly instead of working around it, this is that job.Our ClientsWork alongside our service team when clients and families raise a question, and help see it through to an answerRecord and manage feedback and complaints properly,



so we learn from them rather than survive themSupport our clients through intake alongside the team delivering the serviceWhat We're Looking ForGeneralist HR experience across recruitment, employee relations, performance and employee records in the one roleAward interpretation in a shift‐based workforce, SCHADS preferredSomeone who builds and configures an HR platform rather than only administering oneA track record of designing a people process, rolling it out, and confirming it was adoptedExperience running a performance and supervision cycle to scheduleSound working knowledge of the Fair Work Act and the National Employment Standards, including casual and part‐time obligationsAble to turn workforce data into something a leadership team can act onGood judgement on what to escape and what to just decideDisability, aged care or health experience, Employment Hero and Salesforce all highly regardedRelevant tertiary qualification in human resources or business, or equivalent senior generalist experienceNDIS Worker Screening Check and WWCC (or willing to obtain)NDIS Worker Orientation Module (or willing to complete)Full working rights in AustraliaWhy New Growth Care?
Work dynamically with our CEO, leaders and a high‐impact, energetic team, with real authority from day oneSmall enough that you will see your work land, big enough that it mattersBased in Melbourne or the Gold Coast, working across bothClear leadership and robust internal communicationBeautiful, high‐quality SIL homesWork that is structured, accountable and meaningfulWe pride ourselves on building our team intentionally.
The right personality match matters just as much as experience.If you want to build a people function properly, from the ground up, across two growing businesses small enough to let you do it, we would love to hear from you.
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📌 Hr Generalist & People Lead (Melbourne/Gc) (Gold Coast)
🏢 New Growth Care Group
📍 Gold Coast