Sales Associate | Full-Time Joondalup
Retail rarely offers the chance to genuinely transform how a community lives and commutes, but that is the exact premise behind this prospect.
Operating from a vibrant hub in Joondalup, the team is searching for a dynamic Sales Associate who treats customer service as an art form rather than a checklist.
The mission here goes well beyond shifting stock; it is about championing sustainable, active movement, removing barriers for everyday commuters and weekend explorers, and representing gear that people genuinely fall in love with.
Prior technical mechanical wizardry is not a prerequisite.
What matters most is someone driven by authentic human connection, a curiousity to solve problems on the spot, and an appetite to learn from the ground up.
The Package & Perks
$63,000 base salary + superannuation + accessible monthly performance bonuses
Rotating roster balancing weekday shifts with regular Saturday trade
Comprehensive, structured product training and mentorship designed to sharpen customer consulting and retail craft
An energetic, welcoming team dynamic built on shared experiences and mutual support
The daily satisfaction of helping people trade traffic congestion for a cleaner, planet-friendly commute
What will a day look like
Greeting every person who walks through the doors with warmth and zero pretension.
Translating technical features into plain English,



helping riders navigate options with complete transparency and zero hard-sell tactics.
Following up on test rides, answering queries across phone and email, and turning first-time visitors into long-term community advocates.
aking immediate ownership of challenges on the showroom floor without waiting around for instructions.
Keeping retail systems running smoothly, handling point-of-sale transactions, store open/close routines, and register balancing.
Ensuring bikes, accessories, and displays look sharp, fully stocked, and inspiring at all times.
Assisting with unboxing, standard bike assembly setups, and resolving customer warranty inquiries fairly and swiftly.
The Ideal Profile
Enjoys striking up conversations, listens intently, and has a natural knack for putting customers at ease.
Guided by fair play, honesty, and a commitment to doing what is right for the customer every single time.
Sees an obstacle and immediately looks for a workaround with energy and grit.
Completely open to feedback, hungry to improve, and motivated to level up personal skills week over week.
Methodical with daily store details, dependable on the tools, and quick to pick up new digital platforms.
Next Steps
For candidates ready to step into a consultative, purpose-driven sales career that champions sustainability and healthy living, applications are now open.
For a confidential discussion, contact Elissa on ************ or email ******.
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📌 Sales Associate | Joondalup (Perth)
🏢 Retailworld Resourcing
📍 Perth