About Us
Birrong Sports Club is a community-focused venue and part of the wider Bankstown Sports group, offering gaming, food & beverage and entertainment experiences to our members and guests.
Gaming is a significant part of the venue's operation.
We're looking for an experienced Club hospitality leader who understands gaming operations, compliance and the importance of delivering exceptional service in a busy registered club environment.
About You
You're an experienced registered club and gaming professional who leads from the front, builds solid teams and is confident taking ownership of venue operations.
To be successful, you will bring:
Previous leadership experience within a registered club or gaming venue
Strong gaming operational experience and knowledge
Previous experience as a Duty Manager, Gaming Supervisor, Gaming Manager or similar leadership role
Current RSA and RCG Competency Cards
Strong understanding of gaming compliance and responsible gambling requirements
Proven ability to lead, coach and develop teams
Sound operational knowledge across gaming, bar and food & beverage
Excellent communication, conflict resolution and customer service skills
Experience with cash handling, reconciliations, incident management and shift reporting
Strong problem-solving skills and confidence making operational decisions
Flexibility to work a rotating roster including evenings, weekends and public holidays
Current First Aid Certificate will be highly regarded
About the Role
Reporting to the Venue Manager, the Duty Manager plays a key leadership role in the day-to-day operation of Birrong Sports Club.
This is a hands-on position where you'll be highly visible across the venue, leading frontline teams, overseeing gaming operations,



maintaining strong compliance standards and ensuring every member and guest receives an exceptional experience.
Key responsibilities include:
Lead and support frontline teams across gaming, bar, food & beverage and venue operations
Oversee gaming operations and maintain strong service and compliance standards
Champion exceptional member and guest experiences
Coach, mentor and develop team members
Confidently manage escalated customer enquiries and service recovery
Ensure compliance with RSA, RCG, WHS and Club operating procedures
Maintain high presentation, safety and operational standards
Oversee cash handling, reconciliations, incidents and shift reporting
Assist with rostering, stock control, security and venue requirements
Support promotions, events and member engagement activities
Provide confident operational leadership and decision-making during your shift
Foster a culture of accountability, teamwork and continuous improvement
Why Join Us?
This is an opportunity to take on a key leadership position at Birrong Sports Club while continuing to develop your career as part of the broader Bankstown Sports group.
5 weeks annual leave plus additional wellbeing leave
Generous daily meal allowance
Opportunity to lead within a busy, gaming-focused community Club
Career progression opportunities across a large, multi-venue hospitality group
Ongoing leadership training, mentoring and professional development
Employee reward and recognition programs
Supportive and experienced leadership team
Positive team culture where your contribution is genuinely valued
If you're an experienced club and gaming leader looking for your next opportunity, we'd love to hear from you.
Apply now and take the next step in your leadership career with Birrong Sports Club and Bankstown Sports.

📌 Duty Manager - Birrong Sports Club (Sydney)
🏢 Bankstown Sports Club
📍 Sydney