We're looking for detail-oriented reviewers to quality-check pre-recorded customer service conversations for an AI data project.
You'll correct and validate transcripts, check that the agent in each conversation followed the required policy rules, and decide whether each item is ready for delivery or should be flagged for further review.
This is part-time, remote work.
Success looks like consistently accurate transcripts, reliable policy checks, and explicit escalation of anything questionable.
Open worldwide, except applicants located in Africa or in sanctioned countries (Cuba, Iran, North Korea, Syria).
Responsibilities
Review pre-recorded customer service conversations
Correct and validate transcripts against the audio
Check that agents followed the required policy rules
Mark each item as ready for delivery or flag it for further review




Write clear notes on anything questionable
Requirements
Fluent English (C1–C2): you can follow a normal conversation in audio and write clean, accurate corrections
Experience in AI data training or AI data preparation workflows
Hands-on experience with audio transcription, annotation, or transcript correction Able to apply policy rules consistently and document or flag issues clearly
Quality assurance or quality control experience (preferred)
Able to commit to and reliably meet an agreed part-time schedule
Expertise
Audio transcription
Quality assurance
English
Benefits
Fully remote, part-time
Independent contractor
Onboarding provided
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📌 Audio Data Qa – Transcription & Policy Review (Canberra)
🏢 Pasiflora AI
📍 Canberra