Arisit is an Australian owned company with exclusive distribution of a range of appliance brands, ranging from laundry and cooking appliances to state-of-the-art electronics from around the world, including Europe, USA and Asia.

Join our Service Operations team and use your technical expertise to deliver reliable appliance repairs and outstanding service to customers across metropolitan and regional locations.

About the Role

In this field-based role, you will install, maintain, service, diagnose and repair domestic appliances at customer locations, while also assisting with workshop repairs when required. Equipment includes refrigerators, freezers, washing machines, dryers, dishwashers, ovens, cooktops, rangehoods and microwaves.

You Will

- Diagnose faults and complete high-quality appliance repairs
- Service and maintain products across in-warranty and out-of-warranty jobs
- Test equipment to confirm safe operation and performance
- Aim to complete repairs during the first customer visit wherever possible
- Communicate clearly and professionally with customers
- Manage scheduled jobs, workloads and travel routes efficiently
- Complete accurate service reports within required timeframes
- Record labour, parts used and work completed
- Assess spare-parts requirements before attending customer appointments
- Manage spare-parts stock held in the service vehicle
- Maintain a clean, organised and safe working environment




- Use appropriate personal protective equipment and follow safe work practices.

About You

You will be a customer-focused technician with robust diagnostic skills and the ability to work independently in a mobile service environment.

You will also have:

- A trade qualification or certificate in Electrical, Electronics, Appliance Service, Refrigeration or a Mechanical trade
- A Restricted Electrical Licence
- A current unrestricted Australian Driver’s Licence
- A minimum of three years’ experience diagnosing and repairing domestic appliances or similar equipment
- Experience repairing electronic or mechanical devices
- Previous field service, maintenance or technical support experience
- Whitegoods repair experience, which is highly desirable
- Strong fault-finding and diagnostic capabilities
- The ability to read technical drawings, manuals and parts diagrams
- Strong written and verbal communication skills
- Confidence using email and CRM systems

Why Join Arisit?

- Lead a critical operational function with national impact.
- Work with global appliance brands and diverse product categories.
- Influence service strategy and customer experience outcomes.
- Collaborative environment with exposure to product, compliance, and international stakeholders.

Apply Now!

If this opportunity aligns with your experience and career goals, we encourage you to apply.

📌 Spare Parts Interpreter (Dandenong South)
🏢 Arisit Pty
📍 Dandenong South