About the role

Glory EV Group is an independent BYD dealer in Australia. As our business and dealership network continue to grow, we are seeking a reliable, organised, detail-oriented and proactive Service Advisor to join our Bayswater Service team.

You will be the key point of contact between our customers and workshop, helping deliver a smooth and professional service experience.

Key responsibilities

- Welcome customers and assist with vehicle servicing and repair enquiries

- Manage service bookings and coordinate with the workshop team

- Prepare repair orders and maintain accurate records in Titan DMS

- Explain service recommendations, provide estimates and obtain customer approval

- Keep customers updated on their vehicle’s progress and expected completion time

- Recommend appropriate additional services based on customer and vehicle needs

- Prepare service paperwork and assist with invoicing





- Build positive customer relationships and provide friendly, qualified service

About you

- Previous automotive industry experience is preferred

- Experience using Titan DMS is highly regarded

- A valid driver’s licence is required

- Strong communication and customer service skills

- Good organisational skills and attention to detail

- Ability to manage multiple tasks and work well in a busy team environment

Benefits

- A stable, friendly and supportive working environment

- Opportunities to develop your career in automotive service

- The opportunity to grow with an expanding automotive dealership group

- A competitive salary based on relevant experience and capabilities, plus superannuation and commission

📌 Service Advisor (Bayswater)
🏢 GLORY EV GROUP
📍 Bayswater