Technical Lead - Amazon Connect / AWS / Terraform - Federal Government Initial 12 month contract + 12 month extension option Rewarding hourly rates $$ delivering enterprise cloud contact centre solutions We are seeking experienced Contact Centre Systems Technical Leads to join a leading Federal Government Agency.

The successful Contact Centre Systems Technical Leads will lead the design, development and ongoing enhancement of cloud-based contact centre platforms, driving AWS-based solutions that support critical customer engagement services across a large-scale digital environment. You will be offered an initial 12 month contract with a further 12 month extension option and receive a rewarding hourly rate.

The successful Contact Centre Systems Technical Leads will be responsible for, but not limited to: Designing, building and supporting AWS Amazon Connect contact centre solutions Developing AWS microservices architectures using Lambda, API Gateway, S3, Dynamo DB and Step Functions Leading integrations between contact centre platforms and enterprise systems Implementing Infrastructure as Code,



CI/CD pipelines and secure Dev Ops practices Providing technical leadership, mentoring and stakeholder engagement across delivery teams The successful Contact Centre Systems Technical Leads will have: Extensive experience with AWS Cloud and Amazon Connect platforms Solid experience designing microservices, APIs and enterprise integration solutions Proven full-stack development experience across front-end, back-end and integration layers Experience with Terraform, CI/CD pipelines, Git, Git Lab, Jenkins and Dev Ops methodologies AWS Solutions Architect, AWS Developer or related AWS certifications highly regarded This is a great opportunity to work with a leading Federal Government Agency and drive the delivery of enterprise-scale AWS Contact Centre solutions.

The successful Contact Centre Systems Technical Leads will be offered an initial 12 month contract with a further 12 month extension option and receive a rewarding hourly rate.

📌 Technical Lead - Amazon Connect / Aws / Terraform - Federal Government (New South Wales)
🏢 Hitech Asia Pacific
📍 New South Wales