River Group Services is seeking a suitably qualified and experienced Contract Administrator to join its team.

This position requires strong organisational, communication and negotiation skills, together with the ability to manage multiple contractual matters, coordinate with internal and external stakeholders, and ensure contractual obligations are effectively monitored and fulfilled.

Some of the key duties and responsibilities are:

The successful candidate will be responsible for, but not limited to, the following duties:

• Developing, reviewing and negotiating commercial cleaning contracts, contract variations, service agreements and project-related arrangements.

• Responding to client and contractor enquiries and resolving issues relating to contracts, cleaning services, projects and service delivery.

• Preparing, reviewing and maintaining contractual documentation, project records, work orders, correspondence and other associated paperwork.

• Liaising with project managers, property owners, facility managers, suppliers and other stakeholders to ensure contractual objectives and project requirements are achieved.

• Advising senior management on contractual matters requiring attention and implementing management decisions relating to contracts and operational activities.

• Overseeing contractors and subcontractors to ensure cleaning services are delivered in accordance with agreed specifications, schedules and contractual obligations.





• Monitoring and reporting on variations to work orders, including changes to cleaning schedules, service scope, staffing requirements and additional services.

• Preparing and reviewing business submissions, operational reports and documentation relating to the organisation's activities.

• Collecting and analysing project and operational data, monitoring service performance and preparing reports on project outcomes.

• Managing contract renewals, extensions, terminations and insurance requirements, ensuring relevant documentation remains current and compliant.

• Reviewing and coordinating office accommodation and facility requirements as required by the organisation.

Skills and Experience

The ideal candidate will demonstrate:

• Relevant experience in contract administration, preferably within commercial cleaning, facilities management or a service-based industry.

• Solid contract management, negotiation and problem-solving skills.

• Excellent communication and stakeholder management abilities.

• Strong organisational skills and attention to detail.

• Ability to manage multiple contracts, projects and competing priorities.

• Proficiency in Microsoft Office and relevant administrative systems.

All applications will be treated with the utmost confidentiality and privacy. Only shortlisted candidates will be contacted for further consideration.

📌 Contract Administrator (Newcastle)
🏢 River Group Services
📍 Newcastle